Valley Brook Veterinary Hosp

I think people need to understand that Valley Brook is not an emergency hospital. We work on appts only. And the Dr.s only have certain time allocated for appts then the rest of the time they are in surgery, just like any other hospital. If it was a true emergency you shouldn't have waiting a week to take the cat to another vet. more

My wife and I have several cats. We had spent quite a sum of money over time towards their care at Valley Brook. One of them had a recurrent issue which almost cost her, her life. The Vet (Dr. Riskin) had said to "bring her right in if this condition got worse." When I called Valley brook Vet Hospital they told both me and my wife on separate phone calls that "they couldn't see her for over a week" despite Dr. Riskin's orders to "bring her right in if things got worse." We wound up at another hospital that day that understood the urgency of the situation, our cat had to do an overnight stay there severely dehydrated and near death due to her gastric condition. Valley knew this and told us "sorry we're booked solid for the next week". The vet hospital we went to even called Valley Brook Hospital to transfer her records and to inquire as to why they wouldn't see her at 11AM in the midst of a severe emergency. The new Vet hospital had a tough time believing that Valley had turned our cat more

My wife and I have several cats. We had spent quite a sum of money over time towards their care at Valley Brook. One of them had a recurrent issue which almost cost her, her life. The Vet (Dr. Riskin) had said to ""bring her right in if this condition got worse."" When I called Valley brook Vet Hospital they told both me and my wife on separate phone calls that ""they couldn't see her for over a week"" despite Dr. Riskin's orders to ""bring her right in if things got worse."" We wound up at another hospital that day that understood the urgency of the situation, our cat had to do an overnight stay there severely dehydrated and near death due to her gastric condition. Valley knew this and told us ""sorry we're booked solid for the next week"". The vet hospital we went to even called Valley Brook Hospital to transfer her records and to inquire as to why they wouldn't see her at 11AM in the midst of a severe emergency. The new Vet hospital had a tough time believing that Valley had turned our cat away. Again their office staff reiterated they were booked for the next week. The bottom line is this, if you need a vet hospital that turns you away in emergent situations go to Valley. They just don't care to be bothered. If you want the piece of mind to give your business and your pet's lives to someone dependable in the case that something goes wrong, then go elsewhere. After writing a letter to Dr. Riskin to tell him about what happened he directly we wrote back, ""It's clear your not happy, best of luck to both you and your pets, please do not contact me again"". more

This is a good vet clinic. My kitty recently had successful surgery there that unfortunately resulted in an unrelated ailment and a lot of unforseen extra cost. Dr. Riskin stepped in and did everything he could to help my cat and save her. He truly cared about my pet and not just my money. I cannot thank them enough. If not for him my cat would not still be here. Dr. Meltzer-Press is also a good vet. Although I have a sneaking feeling she may be more of a dog person. :o) Dr. Riskin is very gentile with the animals and does his best to make them calm...even if it takes more time. They are also very thorough with exams, care, and explaining everything to owners. Techs are great as well as the desk staff. It is also an immaculately clean veterinary clinic. I would send anyone I know there. Pros: Care about your animal, knowledgable, clean, reasonably pric Cons: can't think of any more

I heard Dr Riskin is a great vet, but what ever happebed to Dr Perkins . Is she somewhere else? She was a wonderfull vet as well as a kind caring person more

Dr. Riskin and his staff are excellent. Mary is right on top of all the needs and appts. and she handles everything very well. The rest of the group is awesome! Our group sends Valleybrook business and has yet to regret sending one client there!\r \r Great group to work with and excellent care for the animals!! more

This veterinary hospital has a friendly and helpful staff. They are very caring towards your pets, take the time with the examination, and thoroughly explain what you need to know. The facility is clean. I highly recommend this vet. more

I live in New York and travel to New Jersey to see Doctor Risksin. I met him when he worked at County Animal Clinic in Westcheter NY. He is a very compassionate veternarian and treats every animal with love. He will answer all of your questions and goes out of his way to give you the best treatments available. He has been through good times and bad times with my animals and does all he can to provide them with a good quality of life. Even in the worst case scenario, when there is no more help for your pet, he provides a balance that helps you through it. I will always recommend his services. Pros: Compassionate, Loving and Very Educated Cons: He left New York more

has your dog suddenly lost the appetite to eat? does your cat constantly stratch its back? do your fish not move anymore? then i believe that it is time to pay a vist to Valley Brook Veterinary Hospital. there your pet will recieve the best of treatment. they will do everything in their power to make your pet healthy again, or to answer your question. i strongly recommend the Valley Brook Veterinary Hospital. more