Vallejo Care Ctr

Wow I have no idea where this reviewers gmother was but this facility is clean, comfortable, the staff is excellent, they answer all call lights, patients are allowed phones in their rooms, IT IS AIR CONDITIONED. \r I have absolutely no complaints in regards to patient care and the meals arent bad either unless of course you are witness to what a particular patient eats that has a hard time swallowing whole foods then their foods are pureed.\r All in all great service and great staff. Pros: Excellent all around Cons: needs more parking more

This place is sad and inhumane. My grandma went there when she had a broken pelvis and they refused to help her go to the bathroom. It took several complaints to management, and several weeks of suffering, to fix this problem. The food was gross and didn't meet her dietary restrictions. We had to bring her nearly every meal to ensure she would eat, and they would not let us use their refrigerator. There was no air conditioning in the middle of the summer, and the residents were not allowed access to a telephone. When I asked for one to be put in her room I was told to buy her a cell phone, even though she is nearly blind. The one area that deserves kudos is the physical therapy staff - who were excellent. Pros: physical therapy Cons: everything else more