I had always been a client at Royalton Hospital, as well as my family members. I had noticed that my 4 year old Terrier was acting very lethargic so I took her in to see them. They did absolutly nothing except take my money and give me a bag of fluids to give to my dog myself at home with NO explanations, or testing or ANYTHING!! After numerous office visits, they only thing they did was drain my checking account while my dog was extremely sick. Suffice to say, I went to another clinic for a second opinion, and they had tested and figured out THAT DAY what was ailing my dog. The new clinic I go to in Parma actually EDUCATES their clients, so after only a few visits there, I realized that Royalton lacked in SO many areas for my dogs health.\r
One of my favorite things about them,,,, when I called to have my dogs records faxed to the new clinic, they gave me attitude, said ok, and hung up. Very proffesional.\r
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NEVER will I take or let my family go to them.
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