VCA New London Animal Hospital

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122 Cross Road
Waterford, CT 06385

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(860) 213-8228
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VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
VCA New London Animal Hospital - Waterford, CT
Reviews
( 6 )
( 0 )
( 3 )
( 2 )
( 2 )

Best

My husband and I were recently travelling with our dog "Maddie." She loves to travel with us, during her 9 years we had never run into a problem with her. She became lethargic, ...

Worst

Overpriced and constantly asked to bring our cat back in for more vaccinations. We changed vets and were charged one third of the price we were here. Not overly polite or understa...

Editorial review from Citysearch 5/7/2013

Please don't ever take any animals to these people. My dog was misdiagnosed to the point of almost starvation after many month & many bills. I have now heard many others in our area have similar stories. I can't believe this place is able to treat our pets. Please pass along info to your pet owning friends I HIGHLY recommend that NO ONE take any animals to VCA New London Animal Hospital. more

Grateful to VCA New London Animal Hospital 11/22/2010

My husband and I were recently travelling with our dog "Maddie." She loves to travel with us, during her 9 years we had never run into a problem with her. She became lethargic, wasn't acting her normal perky self. We were in the area, called 3 other hospitals upon calling VCA, they simply stated come down now. We were greeted by two receptionists who were able to quickly gather our information, called our regular veterinarian in New York to have records faxed and within just a few minutes Maddie was seen by a veterinary technician who did a short exam . She was so compassionate, you would have thought that Maddie was her dog! She did inform us that our girls temperature was just a bit high. She returned with a doctor within 5 minutes. Maddie was a little bit dehydrated, we did some blood work and x-rays. She was put on IV fluids over night with some antibiotics by the next day she was much better. The doctor did recommend one more day on fluids and antibiotics then re-evaluate her again. We were able to take Maddie with us at the end of the second day. It had turned out that she had Lyme disease along with arthritis. By the end of our visit we had met most of the staff and found everyone to be nothing less than kind and compassionate. more

Grateful to VCA New London Animal Hospital 11/22/2010

My husband and I were recently travelling with our dog "Maddie." She loves to travel with us, during her 9 years we had never run into a problem with her. She became lethargic, wasn't acting her normal perky self. more

stay away 11/16/2010

I was bringing my cats there for a few years and then I noticed that every time I took one they would always want more tests done or more of this or that and when I lost my male cat to a brain tumor (that is what they said) I was alittle uncomfortable with them but couldn't prove anything. then I took my latest cat to them because she wasn't eating and they said because of 2 teeth. they extracted them and 5 others without my permission. then when she still wasn't eating or having bms they gave he an enema but when I went to get her they had given her two of them later that evening she was dying so I took her to the emergency hospital and they said vca should never have given her so much. her heart let out. when I confronted them they didn't want anything to do with me. I thought of sueing them. please if you love your pets get out of there fast. more

stay away 11/16/2010

I was bringing my cats there for a few years and then I noticed that every time I took one they would always want more tests done or more of this or that and when I lost my male cat to a brain tumor (that is what they said) I was alittle uncomfortable with them but couldn't prove anything. then I took my latest cat to them because she wasn't eating and they said because of 2 teeth. they extracted them and 5 others without my permission. then when she still wasn't eating or having bms they gave he an enema but when I went to get her they had given her two of them later that evening she was dying so I took her to the emergency hospital and they said vca should never have given her so much. her heart let out. when I confronted them they didn't want anything to do with me. I thought of sueing them. please if you love your pets get out of there fast. more

Quick and Kind 12/29/2009

I began noticing sore spots all over my cat and one afternoon she just couldn't stop biting at herself. Finally I started calling around after she chewed a bloody spot and no one could see her right away except VCA. My cat was checked by a technician who took us into a room. This is when I found out that even indoor cats can get fleas AND she was having a severe reaction to their bites. I was sent home on several medications and my cat is already doing so much better! I learned a lot about fleas and though I'm still not sure how it happened I am thankful for the kindness and relief they showed my little loved one. more

Quick and Kind 12/29/2009

I began noticing sore spots all over my cat and one afternoon she just couldn't stop biting at herself. Finally I started calling around after she chewed a bloody spot and no one could see her right away except VCA. My cat was checked by a technician who took us into a room. This is when I found out that even indoor cats can get fleas AND she was having a severe reaction to their bites. I was sent home on several medications and my cat is already doing so much better! I learned a lot about fleas and though I'm still not sure how it happened I am thankful for the kindness and relief they showed my little loved one. more

Positive Experience 2/26/2008

Our Saint Bernard developed Bloat during early morning hours. Our regular vet told us that New London Animal Hospital was on call and to bring him there. We did, and were totally glad that we did. They stabilized him for transport to a larger, more qualified center on the shore. While they did not do the surgery, I believe that they contributed heavily towards saving his life because of their quick and efficient treatment. more

Positive Experience 2/26/2008

Our Saint Bernard developed Bloat during early morning hours. Our regular vet told us that New London Animal Hospital was on call and to bring him there. We did, and were totally glad that we did. They stabilized him for transport to a larger, more qualified center on the shore. While they did not do the surgery, I believe that they contributed heavily towards saving his life because of their quick and efficient treatment. more

Wouldn't recommend 9/5/2005

Overpriced and constantly asked to bring our cat back in for more vaccinations. We changed vets and were charged one third of the price we were here. Not overly polite or understanding. Wouldn't recommend at all. more

Wouldn't recommend 9/5/2005

Overpriced and constantly asked to bring our cat back in for more vaccinations. We changed vets and were charged one third of the price we were here. Not overly polite or understanding. Wouldn't recommend at all. more

They're ok 7/3/2005

Seems as if we were always a number and they were always trying to prescribe extra medications and extra things. They also board dogs and our dog came home with kennel cough because we "supposedly" did not get her vaccinated early enough. I wish they had told us that. So, not only did we have to pay for the vaccine to begin with, but also the room and board and then the medication to treat the kennel cough. more

They're ok 7/3/2005

Seems as if we were always a number and they were always trying to prescribe extra medications and extra things. They also board dogs and our dog came home with kennel cough because we "supposedly" did not get her vaccinated early enough. I wish they had told us that. So, not only did we have to pay for the vaccine to begin with, but also the room and board and then the medication to treat the kennel cough. more
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Owner Message
  • VCA operates a network of more than 540 animal hospitals in 41 states across the nation. These hospitals are staffed by more than 1,800 fully qualified, dedicated and compassionate veterinarians to give your pet the very best in medical care. Over 200 are board-certified specialists. Our hospitals provide a full range of general medical and surgical services as well as specialized treatments.. Animal hospital,veterinarian,pet vaccines,vaccinations,spay & neuter,veterinary clinic,dogs,puppy,cats,kitten,pet wellness,heartworm disease,pet dental care,dog & cat nutrition

Additional information
  • Hours: M: 07:30am - 08:00pm, T: 07:30am - 06:00pm, W: 07:30am - 08:00pm, TH: 07:30am - 06:00pm, F: 07:30am - 08:00pm, Sat: 07:30am - 01:00pm, Sun: Closed
  • Payments: American Express, Discover, Visa, Master Card
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