What can I say, I think this place has deteriorated. In the past years Id seen it as a very popular, humane, and attentive office who had a clientele that included exotic animals (and photos of celebrity customers), to this very cold office with blank walls and an unsympathetic staff. The last time I was there, I found the doctor and staff very distant and unhelpful when it came to my poor cats cancer. And it certainly didnt help to witness so many of those little cedar boxes with petss ashes being delivered to their front desk. I advice people who really love their pets to find a more caring office.
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