I have lived in Spokane since 2002 and have struggled to find a spa where I feel perfectly relaxed, nurtured, and content. But now I've found Urbanna, and I couldn't be happier! Urbanna's staff is outstanding and talented, and I always leave there feeling beautiful and confident. I have tried many of Urbanna's services over the last several months, including bikini waxing, eyebrow shaping, facials, eyelash tipping, a pedicure, and hair cuts/color. I generally find waxing to be an unpleasant experience, but my esthetician at Urbanna is so kind, gentle, and calm, that I was actually able to relax and enjoy myself. She also offers a "no-scream cream" that helps take the pain out of the experience. She is also a true artist when it comes to eyebrow shaping. My eyes really "pop" now! Facials there are about the most amazing thing I've ever experienced, and my skin glowed for days afterward. I was pleased when I learned my hairdresser now works there, and the highlights she gave me were absolutely amazing. I'm a natural blonde, and when she enhanced my natural color with highlights, I literally felt like my hair sparkled. I have been getting foils from her for years, and I can tell that the product line they use at Urbanna is far superior to others. (also, they have these crazy European shampoo bowls that are SO comfortable that I literally think I could take a nap there!) One part of Urbanna that I really love is that they use organic skin care products (Eminence) and a haircare line that emphasizes sustainable practices (Davines). I actually switched to Davines recently after having used a different salon brand for more than half of my life, and I am pleased to say that I absolutely LOVE Davines. I have tried their lines for both curly hair and blonde hair, and both make my hair look amazing. And I really love that these product lines care about the environment. The one thing I haven't tried yet is a massage, and I cannot wait to try it! I got my friend a pregnancy massage gift certificate when she was a few weeks from delivering, and she spoke highly of the experience. The whole spa has such a relaxing environment, from the comfortable seating to the beautiful artwork by a local artist to the lovely colors in the treatment rooms ... even though I haven't gotten a massage there yet, I always feel so relaxed when i leave that it's almost like i HAVE just gotten a massage. I just made an appointment at Urbanna as a birthday gift for myself, and I cannot WAIT to go there!
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