Upper Grove Way Auto Repair

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2932 Grove Way
Castro Valley, CA 94546

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(510) 537-4438
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Upper Grove Way Auto Repair - Castro Valley, CA
Upper Grove Way Auto Repair - Castro Valley, CA
Upper Grove Way Auto Repair - Castro Valley, CA
Upper Grove Way Auto Repair - Castro Valley, CA
Upper Grove Way Auto Repair - Castro Valley, CA
Upper Grove Way Auto Repair - Castro Valley, CA
Upper Grove Way Auto Repair - Castro Valley, CA
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Worst

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little mo...

Unreliable, shady, low quality service 3/24/2008

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). The mechanics also took my stereo face out, and didn't bother to tell me they took it out for security reasons. I thought it was stolen. When I mentioned that it's missing, she said, ""oh i'm sorry, i forgot to tell you!"" Very unprofessional and i'm no longer going back. Just be careful with these people. One minute they do a fine job, the next they kick you to the curb and give priority to others. Cons: car came back with more problems than I brought it in w ith more

Bad experience. Car came back with mechanic caused problem 12/19/2007

Brought my car in to have serviced and all of the mechanical related requests were settled okay. They gave me an estimate to fix my window, which was broken and it was a little more than I was ready to pay, which is fine. Then I go back to have them screw in my door. I wait an hour and 15 minutes in their waiting area to find its a complete waste of time. They fixed my door incorrectly and it became inoperable. My door was working fine before I brought it in. It was only the window that needed fixing. Another headache for something that didn't need fixing to begin with. I do not recommend this business for non mechanical related services (electronics / windows). They do fine in fixing regular car parts. Pros: clutch repair Cons: poor service with windows more
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Owner Message
  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Additional information
  • Hours: Mon-Fri 8am-5pm ; Sat Closed ; Sun Closed
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