Uncle Jay's Twisted Fork

July 12. 2013\r \r Another review MRivaderci -Milagros R. -Millie R – Has posted is on the Pat Whitley website (radio show) Like I said a complete smear campaign. She talks about ethics.\r \r July 5, 2013\r I am not employed by the Twisted Fork nor do I have plans to be employed by them. I have been working for EMC, for a very long time, in my chosen field which I have degree’s from WPI and Northeastern. I have no ambitions to change my career to mixing drinks or chopping carrots other than at my own home.\r \r I tend to champion situations that merit my support. In this case the straight out abuse you have been giving the Twisted Fork through your smear campaign using different review sites.\r \r You have not only put up hearsay, fictional and false information but you also state you opinions based from this false information. \r \r Examples of this would be your comment regarding YELP and filtered reviews – Anyone can review all filtered reviews, just click on filtered reviews and put in code. You say that I work for the Twisted Fork based from you 100% inaccurate statement that only owners and the people writing the review can see it. \r \r You are correct in stating read all the reviews but one should never put up a review based from others information which you did on YELP (unethical and hurtful).\r \r Talk about funny and unethical – You write reviews about this place all over the net under different alias - MRivaderci 07/01/2013 yellow pages, Milagros R. 07/02/2013 insider pages, Millie R – Yelp and also this site. I am sure many more. You give false information, facts that cannot be verified and hearsay and you talk about ethics. The funny thing is you have given out all these bad reviews and you cannot handle a bad review about yourself. \r \r My husband and I have been regulars for a long time thus knowing the menu, the owners and the philosophy of the restaurant so does this make either my husband or I unethical? \r \r Reviewers beware of this persons information,\r \r KL\r \r June -28, 2013\r \r Millie, what is funny you have written things and changed your reviews since Easter and you post comments about the owners with no factual data to prove it and then try to blame them. I see nothing on-line that shows the quotes you are making, from the owners, so what you write is hearsay. This clearly is not what review systems are about.\r You made a comment on YELP about not going to dinner because of another person's review and made statements about one of the owners and as I have been told you have never met her. This again is not a review, it is just being hurtful. Did you parents or grandparents ever tell you – “If you have nothing good to say than do not say it at all” You had no reason to put that comment up but to smear this restaurant and these very nice people.\r \r Writing a review is serious stuff, we are impacting someone’s business. So before I write a bad review I try and talk to the owner or manager about my complaint, I then will go back and if it is not fixed then I will write something. \r \r All you did was complain about two people who help the community in so many ways and you complained about them helping children and animals at Christmas time, need I say anything more about you.\r \r KL\r \r \r more

The poor ethics of Uncle Jay's Twisted Fork continue. The review site referenced in the updated comments by the employee posing as ""Kellie L"" refer to a comment under my account that is not visible to the public, it has been filtered out and would not be available to anyone but the business owner or myself. You should stick to mixing cocktails or peeling carrots or whatever it is you do. As I stated, my one visit to the restaurant and lack of return should have no bearing on your business so let it drop. And if I am not to be influenced by people posting sub par reviews of a diner, why would I be influenced by someone posting glowing reviews. That's what it's all about- some are good, some are bad- you read them all and decide. \r *Updated tip:\r Prior review of June 9 states this restaurant has been plagued. Very appropriate way to start a review for this restaurant Kellie L:\r Someone calling him or herself Kellie states I am bashing this restaurant since Easter of this year. I reviewed my visit of December, 2012 in December 2012. Nowhere near Easter. The owner accused me of being friends of his former boss/owner of his restaurant, I am not, do not know the person or the area of the state. I will not delete my review no matter how much he harasses me as it is my honest interpretation of my visit in December. I was prepared to visit again after an exchange of e-mails with Mr Powell, however that all changed when he went off the chain and began accusations based on nothing. I am sorry if he feels his business is suffering, however I am sure my one visit 6 months ago and lack of return visits will not break the bank.\r Millie R. Chelsea, MA.\r I really wanted to like this restaurant- a small cafe tucked away in the woods of Leicester. Plenty of parking, and a lot full of Christmas trees adjacent. Unfortunately we were overwhelmed by the number of things present to take your attention away from the pleasure of a simple meal; advertisement for yelp on the front door along with a sign reminding patrons not to bring their own beverages (how weird- did they just get their liquor license?). a sign to ""like us on facebook at the front counter. then, and mind you, this is not a large place; a collection for toys, a collection for food pantry, and signage indicating Santa visits for sale to raise money for a pet shelter. \r Add to this the fact that no one greeted us when we walked in (don't you love getting the blank look from the guy in the kitchen as well as from the server behind the counter who, after a minute or two, tells you to go ahead and sit wherever you'd like? )\r I am accustomed to constant pleas for donations at every retail establishment this time of year, I think 3 distinctly different charity drives at one small cafe are 3 too many. \r I do remember the food- it was good and decently priced.\r As I said, I really wanted to like this restaurant, but I can't afford the tithe to get in again. more

Good food served here, but watch out for over pricing. One great example is the 18% gratuity added to checks recently for Easter Buffet service. Really? Buffet service, automatic gratuity? 18%? Not only well beyond reasonable and customary tipping for buffet style meal, but also incredibly tacky. more

This was one of the BEST meals my wife and I have ever had. \r \r We decide to go to the Fork for Valentine’s night on the advice from many our friends. First we pulled up to this strip mall and did not think we had arrived but we had. We did not know what to expect when we walked in, but what we saw was a great little Bistro with art on the walls, a small unassuming bar and just clean, clean clean. \r \r We looked and saw the Chef in his white jacket cooking away. Talking to the patrons and wishing us a happy Valentine’s Day through the kitchen window. We did not have reservations, shame on us, and they were full. The Chef’s wife Nancy handled the whole thing and set up a table for 2 in the corner and it was perfect. \r \r Our server Danielle came over and introduced herself and took out drink order immediately. They have a decent wine list with some really good wines and a full bar. I also noticed a great beer selection of tap beers, all local micro brews. She left us with the specials for the day and we could not believe our eyes. Foie Gras, Chateaubriand, Rack of Lamb (local), Diver Scallops on top of a wheat berry risotto and much more. Finally, a French and Italian restaurant in the Worcester County area. Danielle came back with our drinks and then proceeded to explain, may I add, with a perfect description each of the items on the menu. \r \r My wife ordered the escargot, and I ordered the Foie Gras crème brulee to start. The escargot was set on top of a braised crimini mushroom cap and topped with garlic/brandy/parsley butter. This was just delightful but the Foie Gras brulee was simply amazing. The custard was full of Hudson Valley Foie Gras and it was served with herb crusted crostini. It melted in your mouth; I cannot truly describe how good this was. \r \r Next we had the arugula/sautéed fennel salad. It was tossed with Turkish apricots, Marconi almonds from Spain, Westfield Farms goat cheese and a fresh Champagne vinegar from France (yes the Chef should us the bottle) poppy seed and lemon vinaigrette with a touch of citrus honey. Once again unbelievable. \r \r Then our Entrée – reading as a baked stuff lobster for two was a 3 ½ pound lobster (that looked like 4) stuffed with another 1.5 pound lobster. The dish also had 4 giant shrimp and a bunch of steamers on the same plate with drawn butter. I can not describe the stuffing, it was something I have never had before, not bread, not crackers almost like a moist stuffing of a turkey but lobster. It was hands down the best stuffed lobster we have ever eaten. \r \r We could not eat another bite. \r \r Then Danielle proceeded to tell us about the homemade desserts, by the Chef’s wife Nancy and his mother. We went home with a piece of Red Velvet cake which we eat a couple hours later, that was simply delectable. The cream cheese frosting was once again the best my wife or I has ever had.\r \r This is a 5 star Bistro – Food, Service, Atmosphere . All great. Thank you Twisted Fork in making this the best Valentine’s ever.\r more

Some months ago I had breakfast at Uncle Jay’s Twisted Fork in Cherry Valley, MA. I found the service and food to be acceptable, not notable. Having read the article in the Worcester Telegram dated 3/8/2012 about this restaurant recently winning a prize for its “soup/chowda” and other complementary remarks, I thought it was worth another visit.\r Today, a companion and I went to the Twisted Fork for breakfast and I ordered my usual Eggs Benedict, a personal favorite. Our order arrived promptly and upon cutting into the egg I soon realized it was overdone. I debated for a moment whether to send the order back and knowing that I would not enjoy it, decided to speak to the waitress. By this time there were several more customers and she never came back to check, offer a coffee refill, or even looked my way. My companion finished her breakfast and the waitress came by with a check. My food was basically untouched and when she asked if I wanted her to wrap it, I told her I had not eaten because the eggs were overdone. She pleasantly and quickly said she would take the item off the check.\r Within seconds the owner/cook, Jay Powell, came to the table with my plate, ran his fingers through the untouched egg and indignantly stated these eggs are fine and walked away. I was stunned, and frankly insulted, by his crude behavior.\r I went to the counter to pay the check and express my disappointment at his apparent lack of concern for and placement of blame on a customer. I truly felt an apology for his behavior was not unreasonable to expect. With a restaurant full of customers he loudly and irately told me there was nothing wrong with the eggs and no apology was warranted. I asked if he treats all his customers so poorly and I would share this unpleasant experience with friends. He told me that was good because he doesn’t want me or any of my friends there either. \r Had he not come to my table with such rude and repulsive behavior, I would have paid the bill and left, perhaps unsure whether I would return but certainly not insulted by the owner who lacks any sense of acceptable customer service or satisfaction.\r more