US Dermatology Partners Of Leawood

My daughter is being seen for mild acne. We made an appointment to get new refills on the prescription creams she likes. They got us in right way. We arrived basically on time completed our paperwork update and sat for an hour before they called us back. The nurse left us in the room and after 20 minutes of additional waiting I asked ""what's the hold-up?"" The nurse said the Dr. was in surgery and it would be awhile. After another 15 minutes she came in and told us my daughter's chart had been misplaced and the Dr thought we were a no-show. Then the nurse started blaming a computer glitch. I blame all this unncessary waiting on the office staff and the office manager. This office seems unreasonably inattentive to the time schedules of patients; I heard other patients complaining about long wait times. Patient time is as important as the doctors'. more

went to the location in Leawood.\r \r I had a fairly good experience with Angie Bosch, one of the two PA's a couple of months prior to my visit, but my skin issue had returned so I made another appointment. I was told I would have to see the other PA, Andy Dean which was fine. When I told him I had my allergic reaction after putting on a new lipstick he asked me nothing about the ingredients, even though I told him I printed it off the manufacturer website and brought it.\r \r Instead he put an allegry patch test on my back and told me to come back in two days. Fine, except the office staff was rude about booking me as the schedule was full that day. I had to wait 20 minutes while office staff conferred with each other. \r \r When I came back in for the follow up I was told that no reaction had appeared yet and to come back in another 2 days. The fact that this was a possibility was not told to me at first. Of course, I was being charged individually for each visit. \r \r Again, had the issues with getting my appointment with the office.\r \r I come back in again to be told there is not reaction except maybe the smallest reaction to one of the patches. I was given of list of products that contained this and was told to avoid them and sent away. \r \r That ingredient was not in the lipstick that caused the reaction nor was it in any other product I use. He would have known that if he was paying attention.\r \r My problems didn't end there. I had 3 different issues with billing charging my card at the wrong time or the wrong amounts for these visits. \r \r more