I'm not sure whether to give 3 stars or 2. I had to ship a 24"" LCD to my brother in California. It was in it's original packaging but the box had a hole in it so I thought it would be better to purchase another box and put the original box inside of that. The big box cost like $17! Okay, whatever, it was an unusually large box so I'm fine with that. Jenny, who helped me, was pleasant and packaged the TV in the big box and rung me up for $50 something for UPS ground plus the cost of the box. Great, grand and wonderful. The next morning, I realized I had forgotten to pack the remote with the TV. So I stopped by the same morning and to get the remote to my brother at the same time as the TV, it was going to cost $26! For a remote! And to make things more unusual, it was $1 cheaper to get it there a day before the TV. I was in a rush since I had to get to work so I opted for the $25 option. So it costs half as much to ship a remote that weighs 40-something pounds less? I'm going to try FedEx next time to see if the prices are as ridiculous. \r
I'll give 3 stars because the staff was friendly in both cases. I'm just not sure about UPSes pricing scheme. \r
more