As part of the routine service procedure that I came in for, the service person behind the desk that I worked with insisted that I needed synthetic oil in my 2012 Honda CR-V, that this was recommended as per whatever he was looking at on his computer screen. He even noted on some documentation that I requested non-synthetic oil after informing me that synthetic was needed. He told me to check out my owners manual. --- I was almost positive that standard oil was all that my engine required when I walked into your Eden Prairie location and that synthetic was OK to use but NOT required.
I checked the owners manual when I left. Sure enough, it said that standard, non-synthetic oil was just fine and that synthetic could be used but WAS NOT required!
I feel like I was being upsold I something I didn't need that would cost me substantially more.
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