Tv Jack's Inc

I own a 40"Samsung LCD tv that was not working right all the time. Sometimes when the tv is turned on only vertical colored lines would show. I waited to have the tv repaired until it would no longer turn on. I came across an ad from TV Jacks and called them. They were helpful from the start, explained what was needed and when I got there with my TV, I was given a good quote. It took a few days to get my tv back caused by a defective part, but I am thrilled with the results. Trey, the owner explained everything and was really courteous to me. My tv works like new. Thanks! more

I thought my 2 year old Sony LCD was done for when the picture started flickering and shuttering. My friend recommended I get it serviced at TV Jack's in the Bonita Chula Vista area. It turned out to be a good decision. After speaking with them, I brought it in on a Wednesday and they called me back on Thursday evening to say it will cost $225 to repair. Since I paid over $2500, I considered it fair. I was able to pick it up on Saturday afternoon. It took 4 days from start to finish. I couldn't be happier. more

I saw a TV on display at TV JACK'S and purchased it. I specifically asked Trey (the president and owner) if i was getting a new one in the box, he said yes. TV arrived in a box, but turned out to be the one displayed in the store, not brand new in box. called him on it, was told i'd get an new one in box, was shown the new one in the box. then i get a call the next day, the one in the box cost $500 more and i'd have to pay it if i still wanted the tv. told him NO. told him to repair my old one. ($149.00 to check it out plus $50.00 Pick-up and delivery). then he calls and says it's another $350 and tells me whats wrong with it. (i'm a technician myself and knew what he said was the problem was wrong or at least not the complete problem.) told him to just bring my TV back. My TV was working when i gave it to him, but he brought it back totally dead. Here's the real kicker, while i'm looking closely at my returned TV and talking to Trey about why it's now totally dead, i hear his truck start up and drive away, he's gone!!!!!!!!! (It took me all of 10 minutes to figure out what was wrong and get it working again. (still may have original problem, shutting down whenever it feels like it))..., i don't think much of his technicians either. I bought from him because i wanted to help the "small guy", in this case it was a mistake, this is one small guy that can go away and we'll all be better for it. STAY AWAY FROM THIS GUY AND HIS BUSINESS !!!!!! more