Tuxedos By Ana's Bridal Btq

I ordered a bridesmaid dress April 6, and it shows up Sept. 2, less than 24 hours before my sister's wedding. This was after they kept lying to me, the maid of honor, AND the bride saying the dress was in. I kept telling them I live 2.5 hours away in CT and couldn’t make it during the weekday because of work. I called a few weeks before Aug. 13 to set up an appointment for that weekend, and they said the dress would be in. I called that Wednesday to confirm and it was fine. I got a call Friday night saying the dress wasn't in and not to come. I asked when would it be in, and they said maybe a few more days to another week. I called Ana every few days after that to keep checking on the dress. Tuesday before wedding, I call Ana. She assures me she has called the designer and the dress would be in Thursday. Ana calls on Thursday saying the dress isn't in. I went ballistic on her, and she said it wasn't her fault; it was the designer's fault. I told her it was her fault because she should have been pro-active in calling the designer 4 weeks before the wedding date and getting an ETA. I'm at the rehearsal dinner, and I have to leave early to get fitted because Ana says she has other plans. Read below to user "Nicole" to see exactly what happened. The customer service sucked, they were snotty on the phone, then sweet as sugar. I didn't say much and I walked out the door vowing never to return. I should have gotten my first deposit back, but I just wanted to get the hell out of there. Oh, and the dress fit beautifully. more

Ana's is a family brial shop with a great selection of gowns. They cater to each bride individually. They have special deals on alterations for the bride. They also have a large selection of bridesmaid and mother of the bride gowns. more

I LOVE ANA'S! THEY WERE VERY PROFESSIONAL AND I NEEDED MY BRIDAL GOWN AND WHAT HAPPENED I GOT IT! THANK YOU IT WAS LOVELY! more

My dress was perfect--- the first one I tried on! I got it from Ana's and it was easy to try on dresses and pick out the best one, but getting in to have a fitting was less than easy. My girls got their dresses from Ana's too and they were really nice. more

I love Ana's Bridal and there staff!!! Excellent Service and there dresses are amazing!!! more

I SEARCHED EVERYWHERE FOR THE DRESS I HAD TO HAVE. I DID NOT KNOW WHAT IT LOOKED LIKE BUT KNEW EXACTLY WHAT IT WAS SUPPOSED TO LOOK LIKE. I TOLD ANA WHAT I WANTED AND SHE FOUND THE PERFECT DRESS FOR ME. IT WAS ABSOLUTELY GORGEOUS AND SHE ADDED THE FINISHING TOUCH OF CAP SLEEVES FOR ME AT A DECENT PRICE. ANA WAS VERY ACCOMMODATING. TOWARDS THE END I WENT TO A TON OF FITTINGS TO MAKE SURE EVERYTHING WAS PERFECT, AND IT WAS! I ACTUALLY BECAME FRIENDLY WITH BOTH ANA AND HER DAUGHTER MICHELLE WHO ALSO ASSISTS IN THE DRESS ALTERATIONS. I DID NOT FEEL LIKE I WAS AT A DRESS SHOP WITH STRANGERS, I FELT LIKE IT WAS AN OLD FAMILY FRIEND DOING EVERYTHING THEY COULD TO MAKE MY DAY PERFECT! I HIGHLY RECOMMEND!!!!!! more

Ana, I cant thank you enough for the comfort and satisfaction you gave my daughter Kelly when she became so anxious about how her back looked in her wedding dress. Your patience + concern for her feelings was greatly appreciated ! Your sincerity will never be forgotten! more

I SEARCHED EVERYWHERE FOR THE DRESS I HAD TO HAVE. I DID NOT KNOW WHAT IT LOOKED LIKE BUT KNEW EXACTLY WHAT IT WAS SUPPOSED TO LOOK LIKE. I TOLD ANA WHAT I WANTED AND SHE FOUND THE PERFECT DRESS FOR ME. IT WAS ABSOLUTELY GORGEOUS AND SHE ADDED THE FINISHING TOUCH OF CAP SLEEVES FOR ME AT A DECENT PRICE. ANA WAS VERY ACCOMMODATING. TOWARDS THE END I WENT TO A TON OF FITTINGS TO MAKE SURE EVERYTHING WAS PERFECT, AND IT WAS! I ACTUALLY BECAME FRIENDLY WITH BOTH ANA AND HER DAUGHTER MICHELLE WHO ALSO ASSISTS IN THE DRESS ALTERATIONS. I DID NOT FEEL LIKE I WAS AT A DRESS SHOP WITH STRANGERS, I FELT LIKE IT WAS AN OLD FAMILY FRIEND DOING EVERYTHING THEY COULD TO MAKE MY DAY PERFECT! I HIGHLY RECOMMEND!!!!!! more

My experience at Ana's was a pleasant one. I had seen my dress at a different Bridal shop but wasn't really happy with the service they were providing. more

I found the perfect gown at a reasonable price and the alterations were done well. more

At the end of the day the dress looked great and fit perfectly and I got a really great price on its so I'm happy and would definitely do it all over again. more

I love it. Thank you. more

I was a previous bride at Anas and all i can say is that it was a remarkable experience. The staff was always friendly, and the alterations were amazing. But most of all i am privlidged to have met Ana she is an incredible woman who makes you feel just like family. I was upset to have to say goodbye, but i look forward to going back with friends, and family. If anyone asks, i will always recommend Ana's Bridal it was an exceptional experience! Thank you Ana & Staff for being part of my special day! more

I bought my dress, 5 bridesmaids, and MOB dress from Ana's. Alterations were included. more

I have never had such great service before. I mean Ive been to other places before, but I have never received such friendly and personalized help before. Normally I wouldnt go out of my way to leave a good comment, I usually left comments if something has gone wrong and Iâm mad about something. But in this case I was so happy with my experience that I felt I should give them my support! Iâm from the East Providence area so I will assure you that they did a good job! more

Overall my experience at Ana's was great, my dress was beautiful and the BM's dresses came out great, and even though there were issues with some of the suits, they were very helpful with measurements of members of the wedding party that lived overseas. I even referred a colleague to Ana's and she ended up purchasing her gown from there. more

Thank you so much helping me choose my perfect gown! Your Patience and kindness made the whole Experience a lot of fun ! I also Really Appricate that you were able to work with my budget. I will certainly e recommending you to all of my friends Thank you again for everything. more

Family Owned always with a smile on there face willing to always help! Find the greatest prices in the world free alterations can't beat that. I found everything I was looking for in 1 place.? more

I couldn't have been happier with my Mother of the Groom dress. Ana did an amazing job of fitting the dress perfectly to me. Ana and her staff helped me to feel pretty on this special day. The staff always returned my calls when I left messages and my dress was ready and waiting when promised. I highly recommend Ana's to you! more

Just wanted to send a hug "Thank you" your way for all your help with my wedding gown. the gown was absolutely stunning on my big day I'm referring several friends to Ana's I've told them you carry the best gowns around ! Thank you For everything. more