Called Five Star Plumbing Heating and Cooling because my water heater wasn't working and so I was unable to get any hot water. The supervisor called me within half an hour and told me I was next on the schedule and a tech would be out shortly. Andy S. arrived at my home and he was neat, clean, and professional. He was pleasant, took the time to diagnose the problem, show me the condition of the part he had removed, and gave me prices on what it would cost to replace. He stayed and did the work and made recommendations on things to consider for my home, such as carbon monoxide detectors, a moisture detector for my washing machine, etc. When I told him I was a new homeowner, he made it his point to orient me to my water heater, showing me where the different shutoff valves were, how to adjust the water temperature, possible issues that may pop up in the future and how to address them, and made sure all of my questions had been answered before he left. Will definitely call them again for any future needs.
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