Truwest Credit Union

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6001 W William Cannon Dr Ste 100
Austin, TX 78749

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(512) 996-4000
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Banks

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Credit Unions

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Mortgages & Loans

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Legal & Financial

Reviews
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Best

Got my auto loan there, got a good rate on a 7 year term and was able to close it online and when I had questions I was glad to see they had a 24/7 call center. Pros: Wasn't b...

Worst

My husband and I have been members since it was Motorola CU. We have had at least 10 loans we have paid off (with no late payments) over the 17 yrs we have been members and recent...

poor customer service 12/5/2008

My husband and I have been members since it was Motorola CU. We have had at least 10 loans we have paid off (with no late payments) over the 17 yrs we have been members and recently had to go to Wachovia to get a car loan. Its disappointing, even with direct deposit for all these years...Just go in and visit with the loan reps before joining and you will see what I mean...not very customer oriented. Pros: very poor customer appreciation and service Cons: no one is ever there so the drive up is quick (but there's a reason for that) more
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Great Service 11/6/2008

Got my auto loan there, got a good rate on a 7 year term and was able to close it online and when I had questions I was glad to see they had a 24/7 call center. Pros: Wasn't busy, plenty of parking, tellers were nice. more
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  • Neighborhoods: East Oak Hill, Oak Hill, West Oak Hill
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