First, I want to be clear that I didn't purchase anything from this store and can't comment to the quality, price, or anything about what Trove sells (other than it isn't anything I personally would purchase).
I did engage one of the owners for home design services. For many reasons, it just didn't work out. I thought I would be able to get most of my money back after we mutually agreed to terminate the contract. But instead, the owner felt he was entitled to keep 100% of my hard earn money (which I foolishly paid up front), despite not providing any tangible services in return (after nearly two months went by). It was the worse experience in my entire life and this person ruin what should have been a happy time during a purchase of my first new home. I have been traumatized by the entire experience and I will never trust any home designer or a small independent store again. Where I come from back in NYC, this business would never survive after treating customers this way (word travels fast in the Big Apple). Anyhow, I can't possibly recommend this business.
Cons: I lost thousands of dollars!
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