Tri-State of Branford

I had 2 guys show up on my property recently. They were very pushy and persistent wanting to give me a FREE home evalutation. I repeatedly told them no thanks that I would call them if I wanted any kind of estimate and they still persisted. I had to resort to telling them that I'd have to call the police if they weren't going to leave. I did call the police and they did have a permit to canvass, but in this day-you can't be too careful. I don't understand why they would think that any person with common sense would invite a stranger into their home on a some unsolicted ""sales"" pitch! Pros: I don't know about their work Cons: pushy canvassing techniques more

We recently had all new windows installed by Tri-State. After doing research I found the products they offer are second to none. The sales staff is VERY informative and the installers were super professional. When an unexpected problem was found, they didn't ask for more money. They just took care of it. When the job was done, we had NOTHING to take care of. They rolled out a carpet to my door so nothing was tracked in, vacuumed my floors before leaving, and hauled away every piece of garbage. We couldn't be happier, especially after all the horror stories we have heard of with other home improvement companies. It's very comforting having a contractor take as much pride in your home as you do. It's obvious to me, that this type of work ethic starts from the president and works its way down the chain. We plan on siding next year and there's no question who will do the work. Highly recommended! Pros: Informative, Great warrantees, value, and very professional more

We just had Tri-State do a complete siding job on our home. It was done to absolute perfection. We have received rave reviews from neighbors and friends, two of whom are contractors in different fields. The workers are real professionals with astonishing attention to detail. We would unhesitatingly and enthusiastically recommend Tri-State to do a residential siding contract, based on our total satisfaction with the great job they did for us. Five Stars! Pros: Impeccable job of new siding for our home more

i love my tristate windows and siding. actually thet y are my mom's windows that i bought for her. hers were old(60 years) and hard to open. now she walks around the house opening and closing them when ever she wants. the guys were on time and friendly and willing to go that extra mile when they were cleaning up and my mom asked them to take away the old gas grill they were more than happy to help out. when the neighbors kid broke one of her front windows from the time that i called in the repair to the time that they came out and replaced it was 2 weeks a very quick turnaround time in my opinion. they did the siding on my house in milford and you would never had known they were there except for the beautiful house that i was left with. i had to call them to coordinate their schedules with mime and they always called me back within 24 hours so i feel that communication was very high on their list. i fully intend to have tri state put a new roof on my mother's house as well as finishing my basement. choose these guys and you will not regret it. Pros: always reached a person to talk to and they always called me back Cons: they were not the lowest in price but i am very happy with the value that i recieved more

These guys are a bunch of slobs!! Try asking them to clean up after themselves?? and they cop an attitude. Don't do it to yourself\r Pros: They sometimes answer their phones Cons: Frustration more

Would never recommend their basement systems to anyone.\r Job was not done properly. Garbage was left ibehind. Promised to come back and fix the problems. Never did and ignored my phone calls and masseges. \r Secretary keeps telling that material was ordered and did not arrive yet. I was told by their advertising personnel, that it takes couple days to get the material from supplier, but at this point it takes them more then 4 weeks? Who cares, they got the money! Wall panels are not joint properly, painting was not done properly (only some parts are painted), carpenter?s job-disaster, only the carpet was installed with no complaints. \r Can?t find words for this kind of service. A lot of lies. All workers were independent contractors; their booklet said they are employees. ? The owner was pushing to get the check, and promised to fix the problems, but received the money , and? gone with the wind?. I offered him to come and see the job, but he was talking only about the check, and was not interested to see what his companies ?name look like?. 400 sq feet basement for $25,000 was promised to be finished in 4 days, but I guess it really take much longer than 2 month. In the letter from the president of Tri State Home improvement, says:? We are so confident of our service and product, that we offer ?Reverse Guarantee?. This guarantee places all of the risk on us, not on you (the customer) as other companies do. We are so confident that ?we can satisfy you that we guarantee satisfaction or we will refund your money?. As I can see, lots of promises, but just promises. :(\r \r more