We were parked at the 7-Eleven near 14th & Alton around 10pm on Sunday night. While I went into the 7-Eleven, my girlfriend went to pick up some food from the next door restaurant. Less than 10 minutes later, I heard our car alarm go off. When I checked, I found our car broken into and hooked up to a Tremont tow truck, about to be pulled away. After some discussions with the extremely rude driver, he offered that he would let the car down if we gave him $150 in cash. He also happened to be able to point us directly to a nearby ATM. Unfortunately, my girlfriend was so upset by this time that she decided it would be best to give the man the money and get the car back. She gave him the money upon which the driver dangerously left the car in the middle of Alton Road, facing AGAINST traffic (facing northbound in the southbound lanes) and took off!\r
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I later went back to the 7-Eleven and also asked at the other local stores, who all told me that they had not called the tow truck. They did tell me, however, that Tremont secretly employs so-called ""spotters"" who roam the parking lots and call the tow truck on unsuspecting shoppers in return for a ""commission"".\r
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I still cannot believe that something like this would be allowed to happen in the US. What happened was illegal, unethical, and corrupt... yet there seems to be no way to do anything about it. After reading many very similar reviews, it is clear ot me that Tremont uses these practices on a regular basis, yet they seem to never have been penalized or investigated for these questionable business practices. I'm considering hiring legal counsel - if anybody has had a similar experience and wants to join the suit, please let me know.
Cons: Corrupt, unethical extortionists
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