Trail West

I was very dissatisfied with the service. The young boy was extremely rude and not even helpful. He even watched as I struggled to reach boots on the top shelf and put boots back in the box with no assistance. We did find a pair of boots my husband liked- on sale for $160.59. These were bought 7/11/15. I was so upset with the service we almost did not buy them but he liked them and I did not want to drive to Nashville. There was no corporate number for complaints so I let it go. We all have off days. My husband only wears the boots in an office and to Church; less than 3 months and the soles have come un threaded. I called today and all they could say is I am sorry. I am very disappointed. We have bought cheap boots that have lasted YEARS. more

This place is a good place to get your cowboy gear. Now everyone knows that you can go to Nashville, the heart of country music for some cowboy gear, but if you are in the outskirts of the city and you need some tight denim, a cowboy hat, or even a new pear of ostrich skin boots then you have to come check this place out. more