Toys R Us

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8801 University Ave
Clive, IA 50325

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(515) 225-7464
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Main categories:

Toy Stores

Related categories:

Retail Shopping

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Afoul customer service at the Clive IA Toys R Us store. Manager calls me I am laying. Store did not take my return bec I did not had receipt. I want to return my remote bec its no...

bed customer service 11/17/2010

Afoul customer service at the Clive IA Toys R Us store. Manager calls me I am laying. Store did not take my return bec I did not had receipt. I want to return my remote bec its not working. Then I call Hire management team at 1-800 Toy r us. I ask question that what I should do with my remote because it’s not working. Should I throw it away and she told me that it’s up to you but we cannot take return. This is last time I shop for the Toy r us. I will tell my all the family member to do dot shop at the toys r us at all. I wouldn't recommend anyone to buy from any toy r us. Not even online too. I would recommend buying from Wal-Mart or other store bec same item will find chipper price. Toy r us one of the expensive store too. more
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Run-down store, with run-down service 4/29/2008

Whoever came up with the slogan that Toys R Us is the greatest toy store in the world hasn't been to the Toys R Us on University in WDM. Upon entering the store you notice a foul smell, followed by dirty floors and unfriendly staff. I needed to wash my child's hands upon leaving the store because of the general lack of cleanliness. I wouldn't recommend anyone to this store. If you must shop Toys R Us, shop online because the employees in store are about as helpful as the box your toys will come in. Pros: Large selection of toys Cons: Dirty, poor service, bad smelling more
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