I brought my Prius in for my 20,000 mile service on Black Friday, and was greeted warmly by Greg, leader of the Gold Team - as always. He reviewed everything that would be done to my car, ensured that I understood charges that would be made and asked if I had any issues we had not discussed. I was told my car would be ready in 2 1/2 - 3 hours, and it was, with all service points covered. I have never failed by be satisfied by the service department at Toyota of Lake City.
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