Toyota Advantage At Braintree

Toyota of Braintree understands that customer service and integrity is what makes a dealership a pleasant experience. Yes, you can buy with the utmost confidence, and not have to spend most of your day haggling over the price and additional options. I was warmly greeted by Shane Safford, who walked me through the process from start to finish and spent his own personal time to make sure I was completely happy. I would be remiss to not mention that Don Richmond and Walace Langame are two of the best in the business. Mr. Lagame reassured me that he could work out a feasible deal, and turned water into wine. I'm most grateful for the professional expertise and experience in getting my new truck. I will again say, buy with confidence from Toyota of Braintree. more

Ryan Tierney is ONE of the reasons I will be buying my next car from Toyota of Braintree. I brokered this deal for my grandmother. He and the rest of the team were professional, friendly and knowledgeable in every aspect of the sale. I have been a Chevy loyalist since I bought my first car. This is now going to change. Thank You all for everything. more

\r Every aspect of the sale was outstanding. I felt no pressure. My time was valued. I was catered to, but not patronized. The price of the vehicle was fantastic, and the mileage it had was unbelievably low.\r The sales personnel were friendly during my visit to bought my new Sienna, including test driving and price negotiation. more

I have dealt with this dealership in the past: I leased two cars from them prior to purchasing this new car. Each time I have dealt with Tufankjian , I have had a positive experience. The employees at Tufankjian have treated me with respect and courtesy each and every time I have walked through their doors, whether it was during the process of leasing the two cars, or for service to them. This time was no different.\r \r Every aspect of the sale was outstanding. I felt no pressure. My time was valued. I was catered to, but not patronized. The price of the vehicle was fantastic, and the mileage it had was unbelievably low.\r \r Ryan Sell was probably the best salesman I could have asked for. He was calm and reassuring. He was knowledgeable. He was willing to help me in any way he could. I never felt threatened. I never felt swindled. I actually felt comfortable and sure when we were going through the steps of the purchase. Not only would I recommend Tufankjian to my friends, I would suggest they deal with Ryan Sell. I would absolutely buy a car from him again. more

I had a GREAT experience with the folks at Toyota of Braintree. Specifically Bob Wilfand, whose approach to dealing with me killed any stereotype a car sales man I had in my head. His thoughtful approach to finding me the right car, and more importantly the right price, was unwavering. His patience, calm demeanor and professionalism was unlike any experience I have had at other Toyota dealers. His product knowledge of the car(s) was top notch, and he was a pleasure to deal with. David Tufankjian was also involved in the process and he even introduced me to his father Charlie. The approach this group took in order to ensure me that my experience was a positive one, makes me believe, that as along as I continue to buy Toyotas, I will NEVER go to another dealership again. I feel like I am part of the family (I know that may sound like a cliche) but I speak from the heart. I have already raved about this dealership to friends and family and have even referred Bob to a friend, and I only bought the car a week ago! Thank you so much to Bob and his team! more

The sales personnel were friendly during my visit to bought my new camry, including test driving and price negotiation. more

I needed a new car quick! Wallace, Angel and Matthew made it happen in less than 24 hours! Service was not only precise, it was personal. The car they helped me pick out was exactly what I wanted and it was ready exactly when they said it would be. Walace made the loan and paperwork a breeze and I got a more-than-fair deal on my trade in. Even though I previously owned a Prius, Angel sat in the car with me to show me some of the new technology items and made sure I was comfortable before leaving the lot. I would recommend this dealer and these gentlemen any day. In fact, I won't buy a car anywhere else! more

Wow! Great people great cars great service.....love that place....I HIGHLY recommend Benson...perfect salesman!!!!! I neded a toyota highlander after my car frame broke on my old paid off minivan. I went to dealership at 10am and i had my car picked out by 10:30. Benson didn't push me toward anything I didn't want. He actually knew what car I would actually buy....we looked at a couple highlanders and then he walked up to MY highlander and said "Here is your car, Darlene...God is good!" and he was soooo right. The rest of the day was a dream....I drove away my 2008 Toyota Highlander at 6pm....ASK for BENSON! He's your guy! more

Manny did a great job finding us exactly what we were looking for. He didn't try to sale us things we didn't want. When we had questions he answered them directly. We received a good offer for our trade in vehicle. Manny had a great sense of humor. I would highly recommend having him as a sales representative. more

Bob wilfand truly cares about the customer. Bon and John selesk represent the company/dealership fabulously! Amazing more

My experience at this Toyota dealership was great! Ryan Tierney and John Celesk were especially helpful in the decision making process and made me feel comfortable and confident in my purchase. I don't know much about cars and Ryan helped me decide on the 2012 Toyota Corolla. He is very intelligent and helped me understand all the features of my new car with ease. Thanks to Ryan and John, I am now able to afford a beautiful new car! The service was exceptional and the process was so easy. I am so happy with my purchase and I will recommend Tufankjian Toyota to all my family and friends. Thanks guys! more

Outstanding experience! My second new car purchase in 11 months and I have nothing bad to say. Rick Heenan, Jessica Reed and Sam Zaiden are all outstanding professionals who go above and beyond to provide honest service and make miracles happen! more

My experience with this dealership was very positive. Sam was patient with my questions and eager to find the best match for my new vehicle. Bill came by to check in and encourage Sam to work with me. In the end we were able to achieve all my goals for purchasing my new vehicle. I look forward to working with Toyota of Braintree for maintenance of my new Scion. more

All aspects of my buying experience at Tufankjian Toyota of Braintree was outstanding. My sales agent Kenny Tempro really took the time to understand what I was looking for in purchasing a new car. I really felt like he was "on my side" and a advocate for me throughout the entire process. I would highly recommend Tufankjian Toyota of Braintree and especially Kenny T. to anyone who is looking for a top notch product and overall great customer experience. more

Tufankjian of Braintree offered me great deals and and even greater experience. From walking in the door to driving off the lot I never felt pressured or uncomfortable with the processes that are involved in selecting and purchasing a new car. Bob, my sales rep, is amiable and extremely helpful. We were able to complete all of my paperwork and scheduled appointments quickly and painlessly. I would recommend this dealership to anyone in the area looking for a new or used Toyota. They are truly the best. more

I had originally only stopped by to look at my options, but all of the information that I needed was presented in a clear and accessible way without any pressure. The sale was matched to meet what I was looking for and everything went smoothly from beginning to end. more

I recently had the pleasure of working with Brian McGrath and the Toyota of Braintree team in purchasing my Scion XD. I don't think this comments box could possibly sum up how impressed I was with my experience. Going into buying the car search and going in and out of different dealerships, I wasn't overly excited about the process of deciding on a new car. That is, until I stepped into Toyota of Braintree. I am a huge believer in customer service making or breaking the deal - across the board. Toyota of Braintree has customer service mastered - far beyond my expectations, to be honest. Every employee we encountered was friendly (not pushy or salesy, just genuinely pleasant), informative and very professional. Although we didn't make a decision to buy the car on our first visit, my husband and I both knew immediately that we would buy purchasing a car from this dealer. After my first visit, I received a follow-up message from Brian McGrath just thanking me for my time and offering to answer any additional questions. When I came back the following weekend, I was actually greeted initially by another employee, Mike Hankes, who surprisingly knew who I was and which car I was coming to look at! Again, it was a simple thing - but just another sign that they had their act together! After we made our decision to purchase, the entire process went incredibly smoothly. Bill Detellis walked us through our options for accessories (I ended up going with the security alarm/remote car starter package). I appreciated Bill's style because he came across as very honest and knowledgeable. Arthur Martel was wonderful to work with as well - he took care of all of our paperwork on the finance side of things. Although they didn't have the color I wanted in the store, there were able to track it down in less than 2 days. And, since I was having difficulties figuring out how to pick the car up from the dealership logistically, Brian kindly delivered the car directly to my home. I must add one more time that Brian McGrath was fantastic to work with and I will absolutely be recommending him to anyone I know who's in the market for a car. Not only does Brian have tremendous customer service skills, but he's also mastered the art of ""selling without selling"", which is a tricky combination to find. more

Working with Sam was a great experience. He was extremely helpful and was great with customer service. I am happy we were set up to work with Sam on my purchase. I was able to tell him about the car I had and how I wanted something very similar. He took us right up to all the cars and started to explain what he thought I would like best. His first suggestion was the car I ended up buying. I liked that he was not pushy at all and truly tried to figure out what I would really like. So far I absolutely love the car I have and am excited to continue to work with this dealership. I would suggest Sam to anyone I know that is purchasing a car. more

My experience at toyota scion of Braintree was Great! Manuel Javier was very friendly. He made me feel comfortable. He answered all my questions. All the employes where very helpful and had patience with me because i asked alot of questions and it took me two test drives to make my final decision. Which I decided on a Toyota Highlander. Thank You, Tasha Hill. more

I was "upside down" on a vehicle that I owned and wasn't having any luck trading it in. On a whim, I stopped in on a Sunday and met Shane Murphy. He told me "A deal could get done," and suggested where I should start. I took his card and left. I still wasn't sure what I wanted to do and the following Wednesday, I went back. Shane remembered me and began the process immediately. After the business manager began running numbers, Shane laid out my options, taking into consideration my needs, wants and concerns. He then showed me my options and when I told him I needed to call the wife, he agreed. When she came up, Shane treated her with respect and didn't pressure her, (which would've led to us walking out. My wife does not put up with pushy salesman.)He let us talk, but kept us informed on what he thought would be the best option for us, without being forceful. After we decided on a car, my wife and I both felt that Shane did his job well, he knew when to interject and he knew when to stay out of the conversation. I am 100% happy with the new car and my experience with both Shane and Arthur Martell. My daughter bought a car from Shane today and she was just as happy! We will be back and we Do recommend the dealer, highly. I had been to another dealer and was offered the same car I bought, but I declined, because I didn't feel as though they had my best interest in mind. more