Town North Nissan

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9150 Research Blvd (at Located at 183 and Mopac.)
Austin, TX 78758

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(512) 206-4441
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Town North Nissan - Austin, TX
Town North Nissan - Austin, TX
Town North Nissan - Austin, TX
Town North Nissan - Austin, TX
Town North Nissan - Austin, TX
Town North Nissan - Austin, TX
Reviews
( 24 )
( 4 )
( 2 )
( 0 )
( 11 )

Best

The wait period was awesome!!! I think I was only in there for 20 minutes and my car was ready. I know it was only an oil change but there are some places where you can wait up to...

Worst

I visited the used car lot of Town North Nissan today and had the unfortunate luck of working with a salesman named Kyle. From the start he was overbearing and abrasive, but i...

Editorial review from Citysearch 6/9/2013

I went to dealership to buy a new car after getting a online quote; I talked to a sales consultant called Kevin Ranft who likes to make silly jokes... I was really considering to close the deal but I mentioned to him that I'd like first to stop by at Round Rock Nissan to get another quote... he suddenly changed his attitude... he said that they were all part of the same parent company and that he wouldn't fight for my business because he would try to offer me another $100 just to sell me a car. Good advice! I decided to not go to Round Rock Nissan; got a online quote from San Marcos Nissan and went the next day to buy the car; got a much better deal and much better service than North Town Nissan! more

Editorial review from Citysearch 2/25/2013

Lesley was great! Very please with my first-time experience there. more

Editorial review from Citysearch 1/9/2013

Everything was perfect. My service advisor was very attentive and made sure I was informed every step of the way. more

Editorial review from Citysearch 12/16/2012

It was a great experience. Great communication more

Editorial review from Citysearch 8/25/2012

Avoid Used Car Sales Dept. In 40 + years of buying cars, I have never seen such poor customer service. Avoid salesman Carlos Barrera. He is rude, aggressive and mean. He actually illegally threatened to repossess a $20,000 car that was bought and paid for, with cash. Once he makes the sale, it's over. He'll do nothing else. Neither will anyone else over there. We bought the car 6 weeks ago. We had to make numerous phone calls to Joel Alvarez, the used car manager, to get the promised owners manual and still do not have the license plates. Whether it's racism, as evident below, or something else, they just don't seem to like their customers, just their customers money...and it shows in how they treat you. more

Racist Salesman ruins experience 5/17/2012

I visited the used car lot of Town North Nissan today and had the unfortunate luck of working with a salesman named Kyle. From the start he was overbearing and abrasive, but it got worse. When Kyle was speaking with his manager about the prices we were discussing, he left the office doors open and I heard him make a racial joke using the n-word. The used car manager was apologetic but by that point I was so frustrated that I left. They may have good cars and maybe the other salesman are fine, but my experience was the worst shopping experience I've had in my life. You would think people would know better than to make a racist joke at all, much less with a customer sitting 10 feet away. If you do shop here, avoid Kyle in the used car department. more

Fast service department! 5/8/2012

The wait period was awesome!!! I think I was only in there for 20 minutes and my car was ready. I know it was only an oil change but there are some places where you can wait up to an hour or more on something that simple!!! more

Thanks! 4/25/2012

I have always received first rate service at Town North Nissan. Thank You! more

Excellent service department! 4/2/2012

Each and every time I deal with my service advisor, Lynn Thurmond, everything is always done professionally and on time. I thank her and all who work in the service area for their competence and great service! more

Extremely helpful staff! 3/13/2012

They are great employees and we always refer people to this location. Thank town north Nissan. more

Pleasant experience! 1/27/2012

Everyone I spoke with there were very nice and helpful! Thank you! more

Thanks again! 12/2/2011

Thanks again to Ed Boylan! There were a couple mishaps along the way... but he`s done everything he could to make sure that I`m happy with my purchase. I will recommend your dealership to my friends and hope that my future car-buying experiences are as great as the one I had with you all! more

very satisfied buyers! 9/26/2011

I would like to thank Dante Ayala and Phillip Foster for making my buying experience a great one! more

Extraordinary helpful! 9/9/2011

Town North Nissan always gives good service. I was worried about something entirely unrelated to my car and my service person (I think his name is Shaun) was very nice to me. He explained my questions about air conditioning several times. I could not ask for better service. Thanks again Shaun. more

Very pleased 8/17/2011

My wife and I were very pleased with the Sales and Finance department. This was by far the most enjoyable experience buying a car that I have ever been through. Thank you again Town North for all that you did for my family. more

Awesome job! 8/10/2011

Eric was good about keeping me up to date with my vehicle status and was there at time of pickup to review the work that was done. Also was very happy to see that the truck was washed and they even spent a lot of time cleaning my wheels. nice touch. more

Enjoyable buying experience. 8/1/2011

I enjoyed the experience. You did have the car we wanted on the lot... you were able to meet the price we were willing to pay... and there was a good buyer-seller relationship between my family and your staff... including your finance person (""JJ""). I purchased the maintenance and dent options. I am glad you offered those programs. more

the best ever! 7/25/2011

My finance manager was also very pleasant and accommodating. Overall it was one of my better experiences in purchasing a car. I definitely plan on referring people to Town North Nissan. more

Great experience every time 7/7/2011

Service was as always great... service personnel polite and friendly can`t think of anything to change. Thank you. more

extremely satisfied customer 6/29/2011

They were great! My service associate was Eric and he was nice and professional and very informative. He helped me with more than I asked and even washed my vehicle before getting it back to me. I`m extremely satisfied. more
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Additional information
  • Hours: Mon-Sat 9am-8pm ; Sun Closed
  • Payments: Visa, Discover, Master Card
  • Neighborhoods: North Shoal Creek
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