Total Wine & More

Offers
Claim
marker

1820 Ashley River Road
Charleston, SC 29407

marker
1 (843) 763-7034
Incorrect info? Correct your listing
Managed by Uberall
Photos
Total Wine & More - Charleston, SC
Reviews
( 0 )
( 1 )
( 0 )
( 0 )
( 3 )

Best

Total Wine & More is a new shop conveniently located in Charleston, South Carolina, that sells the largest variety of beer and wine for very competitive prices. One side of the s...

Worst

Sure, they have some ok deals on some brands, but the morons that work here always try to sell you on a brand that you have never heard of and they give you some b.s. story about ...

WORST PLACE TO SHOP FOR ALCOHOL!! 3/8/2012

Sure, they have some ok deals on some brands, but the morons that work here always try to sell you on a brand that you have never heard of and they give you some b.s. story about how good it is. I fell for their pitch before and ended up buying a bottle of crap! I asked a friend of mine in the wine business about it and she said they push their WINE DIRECT and SPIRITS DIRECT brands on everybody. These brands are generic copys of your favorite premium brands, and bring them a much higher profit. They aren't concerned with making the customer happy at all! SHOP LOCAL FOR YOUR ALCOHOL PEOPLE! Don't support another corporate WAL-MART in our community! more

GO ANYWHERE BUT HERE 10/19/2011

Return policy is crap, so don't buy anything here that you may return that is still in perfect condition and unopened. My OTHER SEVERAL COMPLAINTS are my girlfriend and I went there today. My GF is from another country and she is 24 and has papers to prove she can live and work here (and she does, she pays taxes to our US government). The cashier would not sell her a 6 pack of beer although my GF had a US goverment approved passport with her. I then asked my GF to hand me some cash so I can buy the beer with my driver license (I'm from USA! and 32). The cashier would not give us the 6 pack of beer because my gf handed me the $10 to pay for the beer. Are you serious!??! My GF is 24 with government approved ID and I'm 32 with a valid US driver's license... and we can't leave happy with some beer? They were culturally insensitive to my GF and ignorant to the ID she provided (which means they are untrained to deal with internationals effectively and appropriately). The management was awful with the situation. I asked him ""is this store policy or is this your idea?"" he was nervous, incompetent, and other unfortuante characteristics, and responded with ""both"". Are you kidding me? Him and the insensitive cashier should be repremanded, on probation, or fired for being clueless and unable to handle the situation to make us happy customers. DO NOT GO HERE. GO ANYWHERE BUT HERE. more

Poor customer service & return policy 8/24/2007

Total Wine did not advise me of the return policy when I bought several bottles of champagne for an engagement party. I had several bottles left over, unopened. They refused to accept them for return because they had been chilled, and because they said the labels weren't in acceptable condition for their shelves. However, the labels looked perfectly fine. There wasn't any 'bubbling' or lifted corners on the labels. I had even let the bottles get back to room temperature to make sure the labels would be fine, and they were.\r This is just for your information because they don't tell the return policy to everyone... the customer service representative didn't think I would bring the bottles back, so he didn't bother to tell me the return policy. Overall, I've had such a negative experience, I will shop elsewhere for wine and champagne in the future, and advise those I know to do the same.\r \r Pros: Variety of wines Cons: Poor customer service more
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Owner Message
  • Total Wine & More in Charleston, SC is a wine, beer & spirits store with incredible selections at great prices, including cigars. Join us for educational classes and events, free weekly tastings, and to talk with our wine, beer, and spirit experts. Now offering online ordering for Instore Pickup via our website and mobile app. Store hours for spirit sales are not the same as standard store hours. Please see our website for full details.

Additional information
  • Hours: monday: 09:00AM-09:00PM, tuesday: 09:00AM-09:00PM, wednesday: 10:00AM-07:00PM, thursday: 09:00AM-09:00PM, friday: 09:00AM-10:00PM, saturday: 09:00AM-10:00PM, sunday: 09:00AM-08:00PM
Offers Offers
  • Celebrate #NationalVodkaDay with our #1 selling Tower Vodka! ???? This all American Texas made vodka proves that a top-shelf vodka doesn't always need a top-shelf price. Gluten-free, made from corn and distilled 6 times for a clean, crisp mouth feel with a silky smooth finish. Only 96 calories per serving! Double Gold -Seattle Spirits Comp; SF Spirits Gold Medal #NationalVodkaDay #totalwinelocal #tower #vodka #madeinusa
badge