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Tom Williams Bmw & Auto Parts

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1000 Tom Williams Way
Birmingham, AL 35210

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(205) 252-9512
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Reviews
( 107 )
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( 4 )

Best

Service is great and always gets my car serviced as promised.

Worst

Not pleased with my client advisor. Bought a car but will buy elsewhere next time.

The best experience I had was at Tom Williams BMW! 2/16/2011

I have always had great service department experience at Tom Williams BMW so deciding to purchase another one was easy. What made it all the better was Jordan working with me through my decision making process and taking his time to explain explain everything to me. He was very respectful of my time and made the process enjoyable! I had been shopping for about 6 Months, trying to decide on which brand of vehicle I wanted to purchase and visited several area dealerships. The best experience I had was at Tom Williams BMW! more
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Jordan Whisenhunt was outstanding! 2/10/2011

Jordan Whisenhunt was outstanding! Tina York also. We will be doing business with Jordan again! more
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I am extremely pleased with it. 2/2/2011

BMW, as a company, has set expectations in its customer base extremely high. Those expectations were met with the vehicle. I am extremely pleased with it. more
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My client advisor made buying a car easy! 2/2/2011

I had a horrible; I mean horrible experience BEFORE coming to Tom Williams BMW. My client advisor made buying a car easy! more
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Spotless check-in area 1/25/2011

My first encounter with Tom Williams BMW was for the first oil service on my 2006 325Ci. Spotless check-in area, very courteous sign-in staff. Comfortable waiting area with big screen TV, bottled water, soft drinks and a fancy coffee machine with a dozen choices. more
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He served us with pure diligence 1/25/2011

I have already informed 3 friends and a family member as to the top notch experience we received traveling from New Orleans area to purchase the vehicle from Tom Williams Imports. Mr. Jerry McDonald was our salesman and went above and beyond to accommodate my family and myself. He served us with pure diligence and kept my daughter very happy. more
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Satisfied 1/20/2011

I have purchased from Tom Williams previously and was very satisfied with my purchase experience, that's what brought me back. more
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Excellent! 1/18/2011

I received excellent customer service at Tom Williams BMW! This was my first experience with the service dept. From the initial phone call to make the appointment through the time I picked up my vehicle after service, all the staff were extremely helpful and went out of their way to assist me. The appointment setter really went out of her way to give me the information about the service process and the service history on my car. My service advisor was great and kept me informed on the progress on my car at least daily. Everyone was very friendly and it was by far the best experience I have had with an automobile service dept. more
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Great 1/3/2011

All of my questions were answered! more
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Perfected the customer service experience 12/30/2010

The entire staff at Tom Williams BMW has perfected the customer service experience. more
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Wonderful 12/23/2010

The whole service staff at Tom Williams BMW is great. more
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I am about to purchase another BMW from Tom Williams 12/21/2010

I am about to purchase another BMW from Tom Williams and the service staff is one of the main reasons! more
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Very Precise 12/16/2010

I thought the client advisor was a wonderful salesperson to work with, very precise and knowledgeable! more
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Sold on BMW for life 12/14/2010

I am sold on BMW for life and my client advisor will always get my business! more
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Professional 12/1/2010

Your client advisor was great. Very helpful and patient. more
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Awesome! 11/23/2010

I will buy from Tom Williams BMW in the future. more
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Exceeded my expectations 11/18/2010

The entire staff at Tom Williams BMW exceeded my expectations. more
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Great asset 11/16/2010

Your client advisor is a wonderful representative and a great asset to your dealership. more
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wish your client adviser could be at every car dealership 11/9/2010

I wish your client adviser could be at every car dealership so people could have an enjoyable car buying experience. more
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Exceptional! 11/1/2010

The entire ?team? was exceptional! more
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