Tires Plus Total Car Care

Don't go to Tires Plus!! They are ridiculously over priced and they try to tell you that there are things wrong with you car that really aren't broken. I went there because they did a good job with my husband's car but, they totally ripped me off. They tried telling me I needed new rotors when I recently had them replaced! They even wanted to charge me double for new rotors than the place I actually had them done! I think they try to take advantage of women because they think women are stupid and don't know any better about car repairs. more

I had a coupon for this place for tire rotation, oil change, and fluids check. It took almost an hour and a half and they told me that I needed a new air filter but then spent another 15 minutes trying to call around to parts stores to locate them until I finally told them I would just hold off on the air filter. When I left I noticed they had tripped up my viper alarm system by using the key instead of the key fob although I had told the cashier guy to write down the alarm system instructions on the order ticket. more

Terrible! I took my car in for an alingment and to get 2 tires patched, both if which had nails in them. After waiting 3.5 hours, the car was finally done. Everything was great until the next morning when i discovered both tires they had patched were nearly flat. I called and relayed the situation. They told me to bring it in anytime. That night, I brought the car back down to the shop but it was a 2 hour wait. I scheduled an appointment for the next day and brought it down again. After waiting an hour and a half, they said the leak was coming from the rims and sealed it all up. Everything was again fine until the next morning when, again, both tires were near-flat. I called the manager who explained to me they took a second look as a courtesy and didn't really have to do it. He explained they would refund my money for the initial job and take another look. After the third time they looked at it, they said they couldn't figure it out and refunded me. I'm still waiting to find out exact more

While putting new tires on our Jetta the tech lost grip of the compressor hose and it flung around banging our car up from bumper to bumper on one side. They did not offer an apology or explanation and were very flippant in telling us to just get an estimate. We got an estimate the next day $3600.00 plus a rental car for 3 days - and they lost it! In a days time they could not find our estimate!!!! We spent a day running that car around getting estimates and they could not manage to hang on to it. So we had to call around to get it refaxed. The inconvenience was bad enough, and we can understand accidents happen. But to have no regard or for what they had done is unacceptable. I will never go there again! more

While putting new tires on our Jetta the tech lost grip of the compressor hose and it flung around banging our car up from bumper to bumper on one side. They did not offer an apology or explanation and were very flippant in telling us to just get an estimate. We got an estimate the next day $3600.00 plus a rental car for 3 days - and they lost it! In a days time they could not find our estimate!!!! We spent a day running that car around getting estimates and they could not manage to hang on to it. So we had to call around to get it refaxed. The inconvenience was bad enough, and we can understand accidents happen. But to have no regard or for what they had done is unacceptable. I will never go there again! Pros: They got the tires on the car. Cons: They put $3600.00 worth of damage on our car! more

I had tires put on here. I found the staff to be courteous, and helpful. They were not at all pushy. I thought they did very good work. I would go there again. more

If how busy an establishment is any indication of their quality, then Tires Plus is tops. They are always very busy. Nevertheless, they are very prompt, friendly and do a great job on oil changes. It is hard to get an appointment, but they do happily take walk-ins and we have never been turned away. Even as a walk-in service was done quickly. more

Why in the world doesn't this location's computer system interface with the Tire's Plus in Waukesha. It is such an inconvience that I have to search for old receipts in order to get credit on a lifetime guarantee for break pads!!!! more