Every time I go there they treat people with respect and explain what they are doing. They don't try and sell the premium package, or keep upgrading the cost, it really seems like they want to work out the right scenario for you and your car.\r
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I've been there four times, and the quality of their work, has never been brought into question. I see them work with brand new luxury cars, and beat up pos's like mine with care and purpose--like they really like what they do, and know what they're doing.
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