Tire & Wheel Connection

id: 30365189
marker

11330 Fm 1960 Rd W
Houston, TX 77065

marker
(281) 890-8473
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Reviews
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Best

A lot of tire shops try to nickel & dime you these days. I hate bait n switch! Not Tire and Wheel Connection! I called them to find out how much they charged for a set of 205 55 R...

Worst

AFTER SPENDING THOUSANDS OF DOLLARS ON TIRES OF DIFFERENT MAKES FOR VARIOUS VEHICLES I HAD THE NEED FOR A SET OF Z06 CORVETTE WHEELS. I CALL AND WAS QOUTED TWELVE HUNDRED DOLLARS ...

Top notch customer service 9/5/2008

A lot of tire shops try to nickel & dime you these days. I hate bait n switch! Not Tire and Wheel Connection! I called them to find out how much they charged for a set of 205 55 R16 tires and they quoted me $300 + tax out the door. When I arrived they had the tires they mentioned at the same price. No hidden fees, no ?HEY YOU WANNA ADD THIS WARRANTY AND THIS AND THIS AND THIS FOR ONLY AN EXTRA $97439782 GAGILLION DOLLARS!?!??!??!?!??!?!? Exceptional service from start to finish. If you decide to give them a call ask for Raymond. He is by far the most non-BS salesman I?ve ever dealt with. I highly recommend them. As long as Tire and Wheel Connection is around I will buy from them. Thanks for reading. -Calvin Pros: service Cons: installation time. more

Exceptional Customer Service 3/27/2008

I've recently purchased a new luxury car that came with stock alloy rims. In making this deal I wanted the buying price to include premium chrome vogue rims. The purchase price of this car with the premium rims was beyond ridiculous that I came very close to backing out of the deal. A good friend of mine told me of Tire & Wheel Connection and recommended to take the car there and ask for Raymond Campos. So I bought the car with the stock rims and took it to T&WC. I asked for Raymond and I have to say this gentleman went so far out of his way, and on a Saturday at that, to show me all possibilites for my car. Pros: Plenty of Stock and friendly customer service Cons: -none- more

VERY POOR AFTER THE SALE/ POOR WARRANTY EXPERIENCE 8/10/2007

AFTER SPENDING THOUSANDS OF DOLLARS ON TIRES OF DIFFERENT MAKES FOR VARIOUS VEHICLES I HAD THE NEED FOR A SET OF Z06 CORVETTE WHEELS. I CALL AND WAS QOUTED TWELVE HUNDRED DOLLARS AND UPON ARRIVING AT THE STORE WAS TOLD THEY WOULD BE SIXTEEN HUNDRED. THIS WAS NOT RIGHT BUT WENT AHEAD AND BOUGHT THE WHEELS ANYWAY. NOTE, THESE WHEELS WERE FOR MY FATHERS CAR WHO LIVES IN HEMPSTEAD TEXAS. ANYWAY, AFTER ABOUT A YEAR AND A HALF I HAD THE OPPORTUNITY TO BE AROUND THE VEHICLE AND NOTICE THE CHROME WAS FLAKING OFF THE WHEELS. I SUGGESTED THAT HE TAKE THE VEHICLE BACK AND HAVE THEM LOOK AT THE WHEELS BECAUSE OF DEFECTS. AS I SAID HE LIVES OUT OF TOWN AND WAS GOING TO BRING THE VEHICLE IN THE NEXT TIME HE WAS IN HOUSTON. AS TIME WENT BY THE WHEELS CONTINUED TO GET WORSE. NOW IT HAS BEEN OVER TWO YEARS AND I PERSONALLY TOOK THE VEHICLE THERE MYSELF. THE MANAGER WAS NOT THERE AND A MAN NAME DON SAID HE WOULD NEED THE MANAGER TO LOOK AT THEM. THIS MEANT ANOTHER TRIP BUT I WAS OKAY ITH THAT. ON THE NEXT TRIP AND SEVERAL CALLS LATER THE MANAGER (JACK) SAID HE THOUGHT THE WHEELS WERE EXPOSED TO SALT WATER. KEEP IN MIND THIS VEHICLE IS KEPT IN HEMPSTEAD TEXAS ONE HUNDRED MILES FROM THE COAST AND DRIVEN BY A SEVENTY FIVE YEAR OLD MAN. AFTER EXPLAINING THERE IS NOTHING ELSE ON THE VEHICLE FLAKING OR RUSTING WHICH OCCURS IF EXPOSED TO SALTWATER FOR EXTENDED TIME HE SIMPLY SAID HE DOESN'T KNOW WHAT IS WRONG WTIH THEM AND SAID HE WOULD SEE WHAT HE COULD DO. THE NEXT VISIT HE SAID HE WOULD TRADE THE WHEELS OUT AND DO WHAT WAS RIGHT BY HIS CUSTOMER. HE SAID HE WOULD CALL ME( THIS DIDN'T HAPPEN AND YET ANOTHER VISIT WAS REQUIRED. UPON ARRIVING I WAS TOLD THE WHEELS HAD NOT COME IN AND HE WOULD CALL. TWO WEEKS HAVE GONE BY AND I CALL THIS MORNING JUST TO BE TOLD THEY WOULD NOT REPLACE. THEY MADE 700 PROFIT ON THE WHEELS AND WANT TO CHARE ME ANOTHER 500 TO REPLACE AT NO COST TO THEM. THIS IS AFTER BEING TOLD THREE TIMES BY THE MANAGER THAT THEY WOULD SWAP THEM OUT. THIER WORDS MEAN NOTHING!! Pros: GOOD SELECTION Cons: POOR AFTER THE SALE POOR PRODUCT PERFORMANCE more
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