Thomas Joseph & Sons

sent a watch for link repair, the woman was exceptionally thorough. she took a look at the broken bracelet and didn't say anything about price first--which made me feel that she's more concerned about my watch. to make the bracelet fit she took out three pieces of links altogether, one by one and had me wear it each time to see how it would fit. this kind of thoroughness is truly exceptional. (I'd only had experience of similar quality service in a hair salon in nyc.) the price came out to be really reasonable too, and she gave me lots of advice on how to better take care of the watch etc. more

My experience at this establishment was excellent. The salesperson Noel Slack was very product savvy and but did a great job indifferentiate thier product from all other competition. I learned a great deal there and would recommend this retailer to all my freinds in Edina. I'm a customer for life!!!!!!!!!!! more

Excellent service and quality of Jewelers and custom work is extraordinary! Everyone we have referred agrees with us! more

Mike jr, We just wanted to say thank you for helping us find the perfect engagement/wedding set. Your patience and attention to detail is much appreciated. We are now officially customers of Thomas Joseph & Sons only. Thanks again Mike. more

We bought our engagement rings here and had a great experience. Mike Jr helped us pick out a great ring that we could afford and made sure we knew what we were buying. We will be back when we want more jewelry. more

I have worked with Thomas Joseph & Sons - primarily through Marjorie - for over 10 years. From $100 items up to my wife's 3+ carat wedding ring, everything is always perfect. They quickly learn what we like, the selection is outstanding, there is absolutely no pressure to buy, and the service following any purchase is impeccable. Oh yes....the pricing is always very fair, as well. Quite simply, thisnis the way to run a business.....first class in every respect. more

Majorie, thank you for all of your help with our wedding bands! It was so easy (and fun) working with you. Thanks again. more

Michael Jr. and staff - this past weekend I had referred a ""friend of a friend"" to your store to look at engagement rings. He was nervouse because you are not a ""mall jewlers"" I assured him that he would be very happy with your service and selection. I am very happy to say he had a wonderful experience - and thanks to Michael Jr. he bought the ring!! Thank you for the wonderful service you all have given our whole family over the years and thank you for the perfect service you have given those we have referred to you in the past and will continue to do so in the future! more

Thank you so much for meeting with me on the 11th. You made my very important decision much easier to make! more

This is the best jeweler a person can find. It's a small family owned business and they know their customers by name. It's such a nice feeling with as much as stuff can cost. The prices are fair, the quality is great and so is the staff. more

Thomas Joseph is not your mall jewler. It is a small family run, word of mouth for advertising, business.\r They are a top quality jewelry retailer and designer. They have unique designs, and quality diamonds at way less than appraisal. They also carry high end watches.\r They are located in an office building downtown minneapolis but do not require an appointment for shopping.\r PROS: prices, quality, friendly family owned \r CONS: parking more

I received the ring yesterday and WOW! I love, love, love it! Thank you so much for your help and please thank anyone else who helped on my project! It is simply gorgeous! more

Thanks so much for your prompt response on re-estimating my jewelry for our current situation. It's been a hard pill to swallow, but your timely attention is GREATLY appreciated! You always have been and will continue to be THE BEST! more

Great experience buying an engagement ring. They sat me down in a diamond lab and taught me enough about diamonds so I could choose the size/quality diamond that I wanted. \r There were a lot of styles to choose from for the ring. I got a nicer ring than I thought I'd be able to afford and my fiance' loved it. \r ++++ more

This place is amazing. Whenever I go I am greeted with a smile and they are 100% focused on me, the customer. They are not pushy and are very patient. Also, I really like that they personalize the experience. They keep a record of things I like so that my husband can have a little 'assistance' in picking out a special gift in the future. We have been going here for years and I'm always so please with the service and quality of jewlery and selection. more

Thank you so very much for the wonderful work and design services you have provided our family. You are the best!! more

I received TWO calls from Thomas Joseph Jewelers, asking me to return their call about repair work. The two calls were long apart. I ignored the first cal,l as I of course had not been to a jeweler in ages. I returned the second cal,l to find they were reminding me to pick up the ring they had repaired for me. I said I did not recall any ring being repaired...when was it? They replied, 12-15 years ago! I left a ring, spur of the moment while shopping, to have a stone put in and a prong fixed. I had two rings almost identical, so I never thought of it again. They still had the ring and were still trying to find me to reunite me with my ring. Best part....price was still the quote for 15 years ago. Now that is service! more

This was the second place that my fiance and I went when we were engagement ring shopping. The first was the Helzberg diamonds in a mall. Seeing as we were planning on using my grandmothers ring for the stones, we were uncomfortable that Helzberg was going to have to send the ring offsite to put my center stone into the ring we liked. We then tried Thomas Joseph and Sons Inc. We were using the stones from my grandmothers ring but wanted to have it set in a more attractive setting (the original was quite horrible). Michael N (the older one, I think) was very helpful. We did not have the stones with us the first time we went but he was able to help us look at ring styles that contained the stones that I already had. He never pressured us to buy newer stones but rather emphasized that it makes a lot more sense to use stones that we already owned. He spent a lot of time with my fiance explaining why he was grading the diamonds they way he was. He also used he metal from the original ring to make the new ring, which saved us money. He set the center stone so that you cannot see the chip in the diamond at all. The ring turned out GORGEOUS! We are both so happy with our experience here that we plan on going back for our wedding bands. I highly recommend Thomas and Son for all your jewelry needs. more

TJS was referred to me by two discerning jewelry fans (women) who have worked with Mike Jr. before. If he can make those two happy, he can make ANYONE happy and I put him to the test. I walked into multiple jewelry stores locally where I live (San Francisco) and was either looked down on for wearing shorts and flip flops or was pushed on harder than at a used car dealership.\r \r MJ and I first spoke on the phone and he listened to the kind of ring I wanted to buy for my girlfriend......then he told me that I should absolutely go shop around and spend some time in diff stores to see the diff types of cuts. He then gave me the best advice - look really hard at the current jewelry my girlfriend has and then look at what I was thinking about - does that match up? If yes, then you are good to go, if not, match it up to her tastes. \r \r MJ spent a lot of time w/ me over phone and on the web and I just felt SO much more comfortable talking things through and purchasing through him and his company. I chose to NOT buy from a local resource where I could simply walk in, pick it out, cut a check, walk home w/ the ring - I chose to do this over phone and Internet with him b/c he never tried to push - just more of a consultant showing me my diff options through the whole process.\r \r This was one of my biggest purchases of my life (not necessarily from a $ standpoint, but from a monumental moment standpoint) and he made it as easy as possible. Seriously, the hardest part of this was that I opted to send him a check via Post Office (which took FOREVER) and it ended up too late, so I had to send an alternate check via FedEx (what was I thinking? why send via USPS??).\r \r I would HIGHLY recommend working with MJ or any of is staff!! they are professional and courteous and so knowledgeable! I will DEFINITELY keep purchasing and servicing through him.\r \r Thanks! more

I'm happy ""the crew"" enjoyed everything. It was not necessary to send a check, but I do thank you much. more