I HATE this lender. I am continuously being charged either amount past due or late fees ($15 ea). I have called numerous times to clear these up but they keep popping up on my statements. Come to find out, their billing cycles don't coincide with their statement cycles so you are ALWAYS in arrears if your payment, even though it is not late according to the statement, hits their bank after the billing cycle. There is no way for the consumer to know this information as it is not in black and white anywhere on the statement. I came current with my mortgage over 1 1/2 years ago (due to financial burdens), or at least I thought I had. After speaking to a rep there who gave me my 'grand total', and paying it, I was charged these fees for months. Nobody there knows what's really going on either because you think one super has cleared up the issue but you can never speak to them again when you run into the problem. They are making lots of money off these revolving charges, and from how many c
more