The Waterford Apartments

I wanted to give a good review for once. Many times we get mad when we get poor service and we vent our frustrations right or wrong through review sites like these. I have given two poor reviews to my apartment complex in the past two years but I wanted to give kudos to the new owners and managment who have brought this place to where it should always have been. If I have a problem with my apartment, the maintenance members fix it promptly and though I never go, the entire staff is alway throwing some kind of party or having a give away. Thank you more

Please understand this is a crooked legal company. They don't seem to mind charging you for things that aren't there or charging twice. Please don't be like me...naive and stupid, who signed before reading. more

I live at Artia @ Crabtree and prior to these Connor people taking over I gave up my old home and was told that I had an apartment @ Atria I paid my fees and then a couple of days later I was told that the old company who ran the place is no longer there and now I have to deal with the Connor people. The old rent quote was gone and I had to pay 26.00 more. THEN I was told that the water/sewage would be around 30.00 a month. When I finally got the aprtment it was run down. Carpet stains and windows not stying up. These problems were not fixed after my living there 8 months later. The fee by Heartland who bills the water is now almost 100.00 for a single person! I was told it would be 30.00 and to top it off the cable/internet that I signed up with Time Warner is now being charged by Heartland and is now 100.00 a month when I used to pay 50.00 a month. more

DO NOT CONSIDER THIS PLACE. Main problem is the way it's handled. 1. People in the office won't pick up your calls or return back even as a courtesy. 2. Maintenance sucks and it will take a long time to get the maintenance attention after several phone calls and walkins. 3. Water bill is too high. around $90 dollars for a 2 bedroom apartment with 2 people! 4. Trash is always full, stinks up to 1/2 mile. 5. No recycling bins for plastic, glass, except for card board 6. Worst customer service, don't treat the residents well. 7. Apartments are not maintained well and not cleaned properly for move in. If you question, they talk as if they have done a favor for you. This is so far the worst apartment I have lived in last 10 years more

DO NOT CONSIDER THIS PLACE. Main problem is the way it's handled. 1. People in the office won't pick up your calls or return back even as a courtesy. 2. Maintenance sucks and it will take a long time to get the maintenance attention after several phone calls and walkins. 3. Water bill is too high. around $90 dollars for a 2 bedroom apartment with 2 people! 4. Trash is always full, stinks up to 1/2 mile. 5. No recycling bins for plastic, glass, except for card board 6. Worst customer service, don't treat the residents well. 7. Apartments are not maintained well and not cleaned properly for move in. If you question, they talk as if they have done a favor for you. This is so far the worst apartment I have lived in last 10 years. more

If you're apartment hunting, DO NOT MOVE IN HERE. The people that work in the office absolutely SUCK at their job. They can't remember when you tell them when there's a problem with your apartment. They never have a clue about what's going on. The apartments are small and way overpriced for what they are. The dumpsters are disgusting. There's trash ALL over the place. They don't clean and take care of the pool. It always has a yellow ring around it and filled with bugs and trash. There's trash on the ground all over the property. THEY ARE LAZY AND DO NOTHING! If I could get out of my lease, I would. I HATE living here. Do not make the mistake of moving into The Waterford. more

Review for: The Waterford apartment, church street, Morrisville. Pros: None. (Perhaphs location) Cons: Terrible management, HIGH waterbills more

I think they should wear a suit and tie when they come to fix a problem in my apartment:) but really, I disagree to call some one a HOBO that there job causes them to get dirty. I've lived here for 3 years and enjoy my time here. You decide for your self. Pros: Nice view on Rose Rigde Cons: Messy Residents more

i would like to take this opportunity to comment about the previous review. the management team, though new to the property. are doing a great job. also i have never seen the maintenance team ""unshowered"" or appearing like hobo's. as for as having alcohol in thier fridge or drinking after office hours while the pool is closed for the winter. is know ones business. it is obvious this previous resident is acting mean and malicious. and i find that very inmature. if there is a problem? be mature enough discuss it and if you are wrong, then accept you mistakes and move on. no need to slander people that you don't know. hope you have good luck where ever you end up. more

Since the new management took over several months ago, The Waterford has gone down hill. more