I'd pick 2.5 stars if that were an option. It was satisfactory, but not without a few issues. Most recently, I made my final payment on their payment plan. Well, for some reason, they took an extra payment without authorization. I'm hoping to get this fixed asap! Why it happened? I have no idea. I was already paid in full. I have not spoken to them yet, as it is currently the weekend. Other than that, at the time of my filing, I was asked to reschedule my first meeting two or three times. They seemed quite booked. So it took a few weeks just to get in and get started. Other than that, my case had no issues, went very smooth once the ball was finally rolling. And their staff seem nice as well. I will repost the outcome of that "extra payment" ... Sandberg, what's up with that??
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