The Old Spaghetti Factory

Prices are great, quantity & quality is also great. more

never go with more than maybe 6 people. ive been there twice. once with a party of 13 and another with a party of 17. the waiter completely messed up the orders and ended up charging a couple for a dinner that someone else ate cause her's never came out. but then after we made a huge fuss over it and he went to get the manager, he took it off the bill. why he didnt do that in the first place, i dont know. it seriously takes them FOREVER to come back to your table. after drinks it takes about 20 mins for them to come back to take your order. once you order though you get your food pretty fast. but then you are sitting there waiting for the check and you dont even see the waiter to call him/her over. over all, if you are the type of people that can sit and talk and not worry about how long things are taking, you'll be ok food: good but portions are kinda small. they are made so you dont take any home. service: FAIL Pros: food is so worth the wait Cons: waiters are stupid more

I love love love this place. One of my favorites. Due to lightrail it can be a challenge getting to the restaurant. Parking was a challenge but so worth it!! more

great prices, always a nice experience. i like to go in for their lunch specials more

To add to what has already been said, this is a place you can take the kids, even if they're a little noisy. You don't have to budget for this one ... more

My hubby and I were very excited to go to Old Spaghetti Factory after hearing from so many people that it was great. We were greatly disappointed. The service.... When we were seated, there was no silverware on our table. Our server brought us our salads and left. How does a server bring salads, put them on a table the size of my lap, and not notice we have no silverware?! My hubby and I sat there waiting for our server to come back to check on us, but he never did until he brought out our entrees. So even though we were hungry, we couldn't eat the salads in front of us since we had no silverware. We needed some more bread about halfway through our meal and we asked our server for some. It took him so long to bring more out that we only had a couple bites of dinner left once we did receive it. I can understand if the kitchen is out of bread and is making more, but come back and tell me that, don't just leave me hanging! The food... I ordered the baked chicken. The chicken was on the bone. Every Italian restaurant I have ever been to serves boneless, skinless chicken breast. That's all I'll eat at home, too. Eating chicken off the bone is way too messy and time consuming for me. Plus the bones make the piece of chicken look bigger than it really is. Hubby ordered the Meat Lover's Treat "for those with hearty appetites". The portion size was not as generous as expected. We're used to going out to eat, eating half the plate for dinner, and taking the other half home for lunch the next day. Not so with these portion sizes. We give the food a 6 overall. I could've made better at home. We will not be going back to this restaurant. Pros: Cheap food, cool decor Cons: Small portions, bad customer service, so-so food more

i love this place, they have great food and ive always had excellent service. i liked the resturaunt because they have very creative seating, its not just a table and chairs. i deffinetly recomend it for familys! A+ more

I have been to MANY italian restaurants in the PHX, Chandler, Mesa area and I was terribly disappointed in the food. The staff was wonderful, the trolly car was an awesome touch, the whole "look" was great. Just don't go for the food! We ordered 4 different dished and neither were and good. I had many positive reviews from friends, but being a huge pasta fan, this is NOT the place to go!! Pros: Atmoshpere Cons: Food...yuck!! more

We enjoy the Old Spaghetti Factory it is close by and easy to get to, the service is always wonderfull and the food is Great. Always plenty of parking and the lot is well lit at night. It is a GREAT place to take the whole family. more

My kids love this place! The food is great and they have plenty to eat. The restaurant is fun. They always beg me to take them there. We would go there every time we hike into Phoenix to do things. more

GREAT ITALIAN FOOD!!!! EVERYTHING WAS TERRIFIC GREAT SERVICE !!! THE NEXT TIME I AM IN ARIZONA I WILL DIFFENENTLY EAT HERE Cons: THE BEST ITALIAN FOOD more

This is a fun place to eat. There are stairs in the place that lead down to the eating area. more

my children always have fun here, and the food is great. more

Go hungry because the portions are big. more

Great food, great service, great prices, what more could you want? Perfect location for dinner before any downtown event. more

The Old Spaghetti Factory has fabulous food & the ambiance is awesome. more

This restraunt has been around since I was a kid, I have always loved eating there, it is a real treat! more

Great place for dinner with the kids. Fun decor and since it's a little noisy it's not such a big deal if the kids are a little loud. more

Nice for a 'Family Dinner' it's casual but you can dress up a little bit...fun night out! The food is good, service is good, not very little kid friendly as far as decor but have good choices for the kids. This is a nice place for Mom & Dad date night. Dress up a little and have an inexpensive night out that makes you feel like you spent a fortune. Lovely! more

Very reasonable place for dinner, very family friendly, and stroller and wheelchair accessible. Love the spimoni ice cream. more