PROS: The team was great keeping me on schedule leading up to the wedding, and, on the day of the wedding itself, they were fabulous keeping everyone moving and organized. They have great cake service (the cake was fabulous), and I heard from another bride that her make-up artist is really good, but I did not use this service. \r
CONS: Not keeping me in budget. What's not so great are Tracy's continued attempts to sell and charge for her captive vendor services during the planning process. It got really high-pressure with her asking me to use her framing services, borrow her jewelry, set up for the reception favors stations, use her calligraphy services, rentals etc. I learned the hard way that she does not have your best financial interest in mind; she's about making you spend the most $$ possible. So, even if you're pressed for time, don't just use her vendors - shop around because she won't do that for you. I paid 2x what I would have by using her rental, invitation service and photographer. Also, she is not very good at getting creative - the planning ideas will have to come from you, but she is practical and has connections to find the vendors that you need. Just be prepared to pay for it!\r
WARNING: On the Photographer, like the other reviewer here, the photographer's final work was NOTHING like the examples of photos and albums that I'd been shown before signing the contract and paying the deposit. Also, I ordered the leather albums, and when I picked them up, I was told that I had to glue each and every picture into the pages of the albums. After paying 1000's of $$ for their service, they can't even do that??? It was really unprofessional, and they don't take responsibility for their own vendor. CLARIFICATION: I ordered the main wedding and 2 parents' albums. The parents' albums came with pre-pasted pages and a stack of photos separated by torn sheets of paper (NOT the nice, pre-cut tissue paper); I was told when I picked up the parents' albums that I need to paste the photos into the parents' albums. Needless to say, I could only ""paste"" them in there crooked - it looks awful and home-made. FYI, be warned that their photography contract says the wedding planner is not responsible for the photographer's work. What more can I say?
Pros: day of wedding services
Cons: photographer;sales pitches for in-house vendor services
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