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Poor service - Review by citysearch c | The French Connection Events

The French Connection Events

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Poor service 5/26/2009

I used the French Connection for several services, some which were great and others not so much. The company and the photographer were my biggest problems. The company will not let you know until you book them who you will be set up with for any of their services. Even after you pay up, they refused to give me any of the vendor's information. I never meet with any of them except the photographer until the day of the wedding. You have to take their word for it as far as quality goes. I had to ask them repeatedly just to get a meeting with the photographer so I could see her specific work. I had already made the deposit, so when we finally met and I saw her work I wasn't very impressed. The pictures were very disappointing and the company did nothing about it. So be sure what you are getting yourself into before you go to these companies who won't let you see what you are getting before hand. Pros: full range of services Cons: photographers inexperienced, poor customer management more
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