The Congress Plaza Hotel & Convention Center

Close to Art Institute of Chicago, Symphony Center, my business event. Hotel staff were friendly. more

Great location just outside Grant Park. Old historical building. more

Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service. more

very helpful information desk - great food at the hotel restaurants - friendly bartender at the lounge - amazing first floor more

As for location, the Congress Plaza cannot be beat. Situated in The Loop on Michigan Avenue, you are literally within 1 or 2 blocks from: Lake Michigan, the El Train depot, the Art Institute of Chicago, CVS Pharmacy, Buddy Guy's Legends Blues Club and great food. (Hint: Go to the CVS on State St. to purchase a 3-day EL Train pass.) more

What a splendid way to experience Chicago for the first time! My mother and I recently stayed at the Congress Plaza Hotel on my first trip to Chicago and we fell in love with the hotel right away. The staff were friendly, helpful and professional at all times. The hotel decor and architecture hearken back to an age of polish and class. From the beautiful lobby to the gleaming marble floors and staircase, I was very pleased. We shared a room with 2 kingsize beds on the 12th floor. The view from our room was superb. The beds were comfy and clean, as was the entire room. more

This hotel is very nice. Service is great rooms are excellent! more

The History And Architeture Of This Hotel Is Amazing more

I am honnestly surprised that this hotel doesn't rank higher...I guess that just speaks to the generally high quality of hotels in the windy city! This place has to be my favorite though -- great rooms, generous amentiies, killer location,incredibly helpful staff, and superb value! I MUCH prefer it to the nearby Palmer House hilton (which is compartitively very cramped and cheap (charged me $15 a day for the coffee maker!))-- which bewildering ranks so muh higher. This is way better!!! more

This hotel could not be in a better location and for the price it was one of the best values in Chicago. The hotel has charm (it is an older hotel) but it is well maintained and the beds were fantastic and there really wasn't anything negative about the stay. Would definitely recommend to a friend and will stay at the hotel again whenever I come back to Chicago. more

Excellent Value and location second to none more

DOORMAN STEVE(?) VERY POLITE AND HELPFUL more

A group of three families traveled to Chicago for Lollapalooza 2010. It was the best and closest location to Grant Park more

Okay, My husband and I just returned from a 5 day trip with another couple. We stayed from July 2nd-7th. This was a great location as the hotel sits right across from Grant Park. I booked this hotel based on location as the Chicago food festival was being held at Grant Park and we had originaly planned to see U2 perform at Soldier Field. The hotel is a easy and safe walking distance from Soldier Field. You can easily walk the Musuem Campus ( Field, Shedd) from the hotel. It is also a easy walk to The Art Institute and Millenium Park. The Chicago Trolley Hop On/Hop Off tour bus stop is close to the hotel. You can pick it up in Front of the Hilton or Millinium Park. Okay, First the hotel is old, it was built in the early 1900"s........so if some chipping paint (honestly how many times do you think it has been painted) and antique furniture is not your thing....well the Hitlon is next door. The bathroom was modern and we had a towel rack, but we noticed our friends did not in their room. The also had a walk in closet and we did not. Our room was very spacious with high ceilings. It was very clean......no odors at all. Very Clean. We had plenty of room in the closet and the dresser to store our clothes. Lots of room to walk around. It was not cramped at all. We had no problem staying here. The door was old......reminded me of my Grandmothers house. I found it charming as did the other couple traveling with us. They had no complaints about their room. The hallway was quiet, so noise except for occasional city noise, which the A/C drowned out. Room service responded promptly when we called down for extra pillows. The Iron was broken,but we just borrowed the one from our friends. We loved the view of Grant Park, and the Shedd Aquarium. The hotel had a restuarant but we did not eat there, but did have a drink in the bar. It was quiet crowded in the bar. There is a Dunkin Donuts and a Corner Bakery down the street, along with some other eateries. We had good service at a place called the Artist Cafe the first visit, but more

Good value, nice room, very good customer service. more

This hotel is beautiful and it has a charm that is lacking in other area hotels where I've stayed. It's conveniently located and the staff is so courteous and professional. Thank you! more

If you find yourself in the greatest city in America, Chicago, then you absolutely must stay at the Congress Plaza hotel. And make sure you get a waterfront view on one of the top floors. The sun rises right over the water and gives you an amazing wake-up call. The hotel has a great bar and wonderful staff. The rooms are super nice, not the roomiest, but definitely worth it because the quality is amazing. Your comfort is quite obviously the hotel staff's primary goal, and they achieve it well. The hotel is shrouded in fancy gold and classy old-fashioned decor that totally draws you in to it's time-weathered beauty. Breakfast is bed is delicious, but if you're not into that Dunkin Donuts is a short walk down Michigan Ave. All the other great stores and attractions Michigan Ave. has to offer are also in walking distance, and the museums are just a short distance away as well. The huge red glowing sign atop this amazing hotel is visible from just about anywhere on the waterfront at night, and it is simply just the best hotel Chicago has to offer. more

Is a beautiful hotel with history more

I'm very pleased with the hotel. You get a lot for your money. It is very affordable. more

The staff was friendly, room clean and comfortable and I love the cost. more