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The Congress Plaza Hotel & Convention Center

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520 South Michigan Avenue
Chicago, IL 60605

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(312) 427-3800
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Hotels & Lodging

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Travel & Transportation

Reviews
( 191 )
( 8 )
( 4 )
( 4 )
( 12 )

Best

very helpful information desk - great food at the hotel restaurants - friendly bartender at the lounge - amazing first floor

Worst

If you want to travel to Chicago and save a lot of money on hotel prices, stay here. Yes, the room service is bad, yes the food is bad, yes the people are rude, yes the rooms are...

thanks 8/9/2011

very helpful information desk - great food at the hotel restaurants - friendly bartender at the lounge - amazing first floor more
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Very impressive. 7/20/2011

The doorman - Steve is terrific. He is always great, remembers his customers. Very impressive. more
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great stay.! 7/14/2011

while it is an aged hotel, my accomodations were neat and clean and the staff helpful and courteous. more
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Friendly staff 7/8/2011

Great location with easy access to Grants Park, The Navy Pier and The Magnificent Mile. Friendly staff with large rooms. more
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I always enjoy my stay 6/30/2011

I always enjoy my stay at the congress plaza hotel. I enjoyed breakfast at the Gazebo. I dined by myself, a $36.00 service charge was inadvertently added to my $18.00 food bill. I asked the server to correct the bill, which was done in a congenial manner. Thanks ! more
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<3 Thanks ! 6/28/2011

Well located, cheaper than Best Western. more
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charming and lov ely 6/16/2011

We stayed here for the weekend of the St Patty's Day parade and celebration. This is an older hotel but still shows it's elegance and class. The staff was very helpful and accommodating. Our room was a little dated with the furniture but clean and has luxury linens and a comfortable bed! The bathroom has lots of tile and marble. I think people have given this hotel a bad rap because of it's age. However if you can appreciate the elegance of a historic hotel you will find it charming and lovely. This isn't a trendy hotel and ultra modern chic. And it was packed for the weekend we were there. There was a great pub downstairs and a beautiful lobby. The price is great for downtown Chicago and the location is right on Michigan Ave and in walking distance to everything. I'd stay here again and would recommend this hotel to others. more
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Thanks 6/16/2011

the central location, clean room, and very cost-effective price. more
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Thanks 6/10/2011

Close to Art Institute of Chicago, Symphony Center, my business event. Hotel staff were frendly. more
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Thank You 6/8/2011

The hotel staff was so amazingly helpful and accommodating! more
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Great Hotel ! 5/27/2011

This hotel has an excellent location and I had a large room with lakeshore view. Good restaurant. Friendly staff. more
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Thanks 5/19/2011

slept well.. shower was awesome and relaxing.... the location was perfect...the only complaint can come with is elevators were a little slow.. would stay here again more
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Thanks For An Awesome Stay 5/10/2011

I haven't stayed at the Congress for the last five or six years and I was pleasantly surprised by the updated rooms more
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Thanks For An Awesome Stay 5/9/2011

I haven't stayed at the Congress for the last five or six years and I was pleasantly surprised by the updated rooms more
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Best Place To Sleep 5/5/2011

The history of the building and the architecture is awesome. The view overlooking Michigan and Lakeshore Drive - awesome. And the room was surprising quiet despite the traffic noise below. more
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Best Place To Sleep 5/4/2011

The history of the building and the architecture is awesome. The view overlooking Michigan and Lakeshore Drive - awesome. And the room was surprising quiet despite the traffic noise below. more
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Great Stay 4/27/2011

Bed was comfortable; Room was very spacious, quiet and had an excellent view of Grant Park and the fountain across the street. Concierge staff very helpful and accommodating with information. Concierge team found me a limo transfer to the airport for roughly the same price I would have paid for the standard airport shuttle service. I would easily consider to stay here again. more
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Great Stay 4/26/2011

Bed was comfortable; Room was very spacious, quiet and had an excellent view of Grant Park and the fountain across the street. Concierge staff very helpful and accommodating with information. Concierge team found me a limo transfer to the airport for roughly the same price I would have paid for the standard airport shuttle service. I would easily consider to stay here again. more
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Awesome Stay 4/26/2011

Location, location, location!! I was running the Chicago Marathon so the location was absolutely great! The views in the rooms were also great, eventhough some windows are small. more
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Owner Message

  • Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world.

Editorial

  • The Scene
    Since its construction in 1893 to house visitors to the World's Columbian Exposition, the Congress has hosted everyone from presidents to gangsters. In fact, the hotel is said...

  • 10/31/2006 Provided by Citysearch
Additional information
  • Hours: Mon 09:00am-06:00pm, Tue 09:00am-06:00pm, Wed 09:00am-06:00pm, Thu 09:00am-06:00pm, Fri 09:00am-06:00pm
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