The Carpet Store

id: 29659437
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7999 Clyo Rd
Dayton, OH 45459

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(937) 802-9401
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Reviews
( 20 )
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( 1 )

Best

They carpeted our home and our dental office and did a fantastic job! Great customer service, they show up on time and everything always looks great! Wouldn't go anywhere else.

Worst

I applied online. The manager email me back, but it was very unprofessional. I had to guess who "TCS" was. When I went in for the interview the woman working at the front desk/ sa...

Excellent job 2/6/2017

They carpeted our home and our dental office and did a fantastic job! Great customer service, they show up on time and everything always looks great! Wouldn't go anywhere else. more

Amazing people and service! 11/15/2016

Extremely nice helpful, knowledgeable people in the store as well as the guys that came to install the carpet. Wonderful experience all around, with great prices and selection. Can't wait to have my next room done!!! more

Excellent, was able to get work done quickly 10/9/2015

I remodel homes for a living and whenever I get work done by the Carpet Store everything goes smooth. more

Excellent 10/9/2015

Ron is very knowledgeable, accessible and will answer all questions in a timely fashion. The store had everything I was looking for because they have a wide variety of products. Pricing was very reasonable. more

Very good. 10/9/2015

Will be replacing carpet in future and will use the Carpet Store. Worked well with my mother and she is not always easily pleased but she was very pleased with Carpet Store representatives. more

Very good 10/9/2015

Smooth and under budget. Work was fully completed. project came out well and the condo board was very pleased. more

Extremely pleased with everything 10/8/2015

I am a new customer at The Carpet Store. My son recommended them to me. The staff was very helpful, especially Tim. He help me pick out my carpet & flooring for my kitchen. The installers did a great job. Everything was cleaned up when they left. They also recommended a door person to me because my doors needed shaved. EXCELLENT JOB1!! Thank You very much. more

Very good experience 7/17/2015

We needed carpet to be replaced quickly. The salesperson came to our house with samples of in stock carpet. Carpet Store was the only local store that could do the work in the short timeframe we had available. The carpet they had in stock was very nice quality, and the installers were courteous and did an excellent job. more

Boss is very unprofessional 5/4/2015

I applied online. The manager email me back, but it was very unprofessional. I had to guess who "TCS" was. When I went in for the interview the woman working at the front desk/ sales consultant was extremely rude. I went around the corner and in plain sight for customers and everyone, paperwork every. The manager was not prepared for the interview, having no questions for me and being very distracted with other work. After self-interviewing myself, he told me he would call back to say if I got the job. I went to the interview on Tuesday, he called me back Thursday at the end of the business day told me I got the job . I asked if I could get back to him on Monday to make sure I had proper daycare setup for my 8 month old. He said "Yea sure, the job is yours if you want it." So I set up daycare between Friday and early morning Monday. I called to the store to tell them I had daycare set-up and I would like to accept the job, but when I called the front desk woman answered and I was set down for 5 minutes just to tell me the position has been filled. The boss had my number, if the position was filled shouldn't you tell the applicants that you offered the job to. more

I love The Carpet Store. 4/30/2015

I have used The Carpet Store a few times now. They are awesome. I absolutely love them. They have great customer service. Everyone that works there is amazing. We are repeat customers. When I next need carpet, I will go back. I highly recommend The Carpet Store. more

Great Service. 4/29/2015

I was very happy with my experience with The Carpet Store. Their consultation, carpet installation, and followup were all good. I had no complaints about their service, and feel it has really improved the value of our building. I would recommend them. more

Friendly and efficient. 2/5/2015

The Carpet Store helped guide us perfectly with the carpet we needed. They were able to schedule us very soon and the carpet installation was done efficiently. The only thing that doesn't get 5 star rating is total experience because one of the installers left earlier. We needed him to help us place the furniture back in place and I had paid extra for that service. I think it might have been more of a communication problem between the installers. Aside from that, everything went smoothly. more

Great customer service and and customer attention from start to finish. 1/30/2015

We went to The Carpet Store to buy new carpet for four bedrooms and a stairway. Their customer service was excellent from the first time we entered the store. We were in a position where we knew we were going to sell our home so we wanted to get a reasonably nice carpet but nothing too fancy. They didn't try to up sell us at all, very conscientious our needs. They are excellent to deal with and very easy to contact if we have any questions. more

Excellent Service. 1/7/2015

This was the first time I worked with The Carpet Store and I had a very good experience. They installed new carpeting in my bedroom, hallway, and stairs. It is a pretty good sized area, and I plan on using them again. They've done an excellent job. Mark was very good to work with, and so were the installers. They were friendly and cleaned after they were finished. I would recommend their service. more

Excellent! 12/31/2014

The Carpet Store was great! I give them all good marks. I had them install new carpets for us. I love the crew, and they do great work! more

Excellent service with very good prices. 12/8/2014

I have been a customer of The Carpet Store for about eight years. Their workers are friendly and the results are always good. I went with about a fifteen hundred square foot industrial carpet for one of my rooms recently. The installation was quick, the prices were very good, the results were great, and the cleanup was excellent. I would recommend their services. more

Really pleased! 12/5/2014

The Carpet Store did a tremendous job on installing new carpet for our bedroom. They answered all of our questions thoroughly and were very helpful every step of the way. The prices were comparable and we appreciated their professionalism. I'd recommend them highly. more

Excellent Experience 11/24/2014

Over the past 4 years, I have dealt with The Carpet Store. My purchaces are never very big, but I`m always treated with excellent care, and like my purchases are very important more

Great Experience. 11/5/2014

I have been working with The Carpet Store for about twenty years. They have a very wide selection. William and his workers are great people. I haven't had any issues with the installations. I would highly recommend their company. more

Complete satisfaction. 11/3/2014

I have been work with The Carpet Store for 15 years now. The nice thing about them is that they give good advice, decent prices, and they are always on time when you want to discuss things with them in your home. They are flexible and always willing to work around my schedule. They are a solid business and I am very satisfied with their service. They are top-notch and I give them an A+ in every category of their work. more
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Owner Message
  • At The Carpet Store, we stock ? you save! We have over 100 rolls of quality, brand-name carpets and more than 60 rolls of vinyl. We also offer a great selection of ceramic & porcelain tile, hardwood flooring, and laminates. Flooring is the only thing we do. Talk to any one of our thousands of satisfied customers. Over 76% of our customers are referred by friends, family, and neighbors! We have the most experienced and knowledgeable sales staff in the Miami Valley. The Carpet Store is a member of the Better Business Bureau. Locally owned and operated, The Carpet Store has been serving the Dayton, Ohio area since 1997. Our goal is to beat the ?big box store? in quality, price, and service. Let out family prove it to you.

Additional information
  • Hours: monday: 10:00-18:30, tuesday: 10:00-18:30, wednesday: 10:00-18:30, thursday: 10:00-18:30, friday: 10:00-17:00, saturday: 10:00-15:00
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