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The Care Shop

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5216 Bell Ct
Chino, CA 91710

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(909) 364-0444
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The Care Shop - Chino, CA
The Care Shop - Chino, CA
Reviews
( 92 )
( 4 )
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Best

Always do good work and keep you updated on needed repairs.

Worst

They repaired my car, they did some major repairs that cost around $2500. The price was medium-high. So far everything has been ok.

Highest recommendation 1/10/2012

I have a car, take it to The Care Shop, and they fix it. Several years ago, I had a truck and its air conditioning wasn't working. I took it to The Care Shop and they fixed it. If people ask me where I go, I give them the highest recommendation for The Care Shop. more

I'm very happy with them. 12/13/2011

I've been going to The Care Shop for quite a few years. I have been very happy with them, since before even Mark was the owner and he was just working there. They go out of their way, bringing me back to work after I drop my vehicle off, or picking me up if I need it. I have recommended them to a lot of people, and now almost everyone here at work uses them. more

Honest and reasonable. They don't overcharge!! 11/30/2011

The people at The Care Shop responded quickly and did the job quickly within two days. I want an honest person that works on vehicles and I feel like they're the people to do that. My wife knew them previously and we decided to use them. Having dealt with repair people my whole life, I can say they're far and few. The Care Shop is excellent! They don't overcharge, and they're frank and reasonable. As a matter of fact, I just called them myself to say how great they were! Bea and Wayne Yary more

Best mechanics we've found! 10/28/2011

The Care Shop is really great! We really, really like them and think they are the best mechanics we've found. We've been going there for a little over a year. We definitely think they do a very thorough and efficient job. So far, we have no complaints. They are honest and always do what they say they're going to do and get it done right the first time around. They are very trustworthy and we'd recommend them to anybody! more

Love the office manager 10/7/2011

We have all walked into a repair shop only to feel ignored, and just like a number. I have known Rose for many, many, years now and she truly does care about everyone who walks through the door. She is the most people oriented person I know. By the time your car is fixed you will have felt like you have known Rose forever. more

Like the family doctor, Mark gets to know his customers and their cars! 9/12/2011

At The Care Shop, they are awesome! I had to have an engine replaced, and Mark was fantastic! He shopped around to find the best and most reasonably priced engine. He gave me an excellent warranty and price. I really appreciate that he took the time to explain the whole process to me and it was based on my car's needs as well as my own needs. He broke it down and made it easy for me to understand what he was doing. I am completely comfortable and confident they'll do the right thing when I go there. Mark is very knowledgeable and does excellent work. He is the type of mechanic who takes the time to get to know you and your car. He's like the family doctor, pointing out things that might need addressing in the near future, or things can wait to be fixed. He puts you on a good maintenance plan. I would highly recommend them to anybody, actually I have recommended them to quite a few people. more

Not enough Rating Stars...... 9/9/2011

The Care Shop has been our only Mechanic for over 10 years. Whenever I hear of someone looking for a mechanic I recommend Mark and his Crew. You will not find a garage with more integrity or better quality work anywhere!! Well worth the drive to deal with "people" people you can trust!! more

Love this place 8/25/2011

I really enjoy the repair facility and the people who work there. Mark is so honest i always feel like what i paid for is exactly what was needed. I never have another failure right away in the are worked on. I have come to realize that i now have "Total Peace of mind" when it comes to auto repair. Wow, that is awesome!!!! Thanks CareShop and all that work there..... more

They always tell the truth, and do a fantastic job. 8/15/2011

I have been taking my cars to The Care Shop for probably fifteen years. They are very honest, and I feel safe having them work on my cars. I have had all sorts of cars in to them over the years, and they keep all four of my current vehicles in good repair. I feel really good about the service they provide for me. They are always up front, and even if the cost is higher than I would like it to be, I know I'm not getting the shaft. I receive clear documentation breaking down all the money I spend. Everyone I have recommended to The Care Shop--and that's a lot of people--has been as pleased with the service as I have. Many choose to go there instead of the dealership. I, for one, don't waste my time with second opinions. I know they will do the best job for me. Honesty is what everyone is looking for these days, and you can trust The Care Shop. Denny Stump more

Professional, friendly and knowledgeable. 7/13/2011

I think The Care Shop is great! I have recommended him to several people over the years I've been taking my car there. My car has over two hundred thousand miles on it and Mark keeps it running. I call him the professor because he's so knowledgeable and good at what he does. He is also honest. He takes the time to explain what's wrong and what it will cost to fix it. Sometimes he's even surprised me and come under his quote. I won't go anywhere else. Darryl Garnett more

Provides really great service! 6/23/2011

My truck broke. I took it to The Care Shop. They fixed it and were very quick about it. I am very happy with the results. I have gone to them a few times because they are knowledgeable and fast. Josh Giles more

I was happy with their professionalism, accuracy, and the final outcome. 5/16/2011

The Care Shop has done a couple of different jobs for me. He did a complete motor replacement and repair for a Honda Civic. Everything was done professionally and to the specifications discussed. The car is running fine and has had no issues. It didn't need to be brought back to them, and there was a major amount of work being done. We also had another vehicle that we had to test drive to determine what was making the noise I was hearing. We ended up replacing both the left and right wheel bearings on our Suburban. I felt that Mark's automotive knowledge and advice was well directed. We followed his advice to the T. more

I have used them for several years now and like the personal touch. 4/16/2011

They take time to discuss any work to be done and anything that may need to be done in the future as well. more

I trust them, and that's why I keep coming back! 3/15/2011

I've been going to The Care Shop for a long time. I've been bringing three different cars to them, and I've recommended friends who have brought two cars through. I trust them, and that's why I'm going to keep coming back! more

Great Place! 3/9/2011

I don't know a thing about cars and Mark took his time and explained everything to me. I'm really happy with the service and the people I spoke too, they made me feel extremely comfortable. I would definitely go back. more

Excellent service, honest mechanics. 2/1/2011

I first went to The Care Shop because I was looking for a low price, high quality alternative to the dealer. They generally come in at a little less than the dealer, and they do good work. The dealer is supposed to do good work, but I was dissatisfied with some of the things they do. I always move to another shop when I feel ripped off, but I haven't moved from The Care Shop in a couple of years. As a non-technical customer it is hard to tell if someone is ripping you off. You have to depend on the honesty of the people there. A few years back I took my car to different shops, and they kept telling me different CV joints were bad. I could see that one of them had been cut with a knife. I don't ever want to go back to those shops again, even if one of them was honest. I have never had an experience like that with The Care Shop, and that is important. They have excellent service, but they do have one little flaw. They are slow getting you from your house to the shop, but that is extremely minor. They are nice, friendly people, and they are honest. That is what counts. They understand that their reputation is very, very important. The fact that I have stayed with them so long is a tribute to their shop. John Cleary more

I go to The Care Shop because of their reliability. 1/27/2011

I have been going to The Care Shop for 15 to 20 years. They seem to be honest, and they explain everything to me. They tell me what the problem is. I have told him that he is a little more expensive than other mechanics, but I go for the reliability. He will also help me out if I call in when stuck on the road, which has happened before. He talked my son and me through some problems, and we were able to get the car going. That is good service. If there is a problem, and it was something that they did, they will honor it. The service is under warranty. more
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  • Hours: Mon-Fri 7:30-7;00
  • Payments: American Express, Discover, Master Card, Visa
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