Texas Health Family Care

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6500 Sierra Dr 150
Irving, TX 75039

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(972) 443-5300
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Texas Health Family Care - Irving, TX
Texas Health Family Care - Irving, TX
Reviews
( 5 )
( 1 )
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( 6 )

Best

I have been a patient of TienaHealth for nearly 2 years. My entire family of 7 loves their providers and their staff. Friendly, fun and pays special attention to our every nee...

Worst

Tiena Health is like the Taco Bell of Healthcare...

Editorial review from Citysearch 4/3/2014

Huge waste of money, conflicting information given by pharmacy vs physician & significant lack of concern for my symptoms was shown by the MD. I presented with a cough & sinus congestion which I've had approx 4 weeks. I explained to the MD that over the counter cough meds were failing me & I've been up coughing all night & with sinus preasure. He said he was prescribing a strong cough syrup better that what I was taking OTC. The pharmacist confirmed the $35 cough syrup he prescribed was no better or different than OTC Robitussin which I had already said wasn't working. When I called back to explain the doctor was gone and no one could help me. Terrible experience! more
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Editorial review from Citysearch 9/25/2013

I love this place!! The staff is super friendly and Jackie Decker is freaking awesome!! This is my new healthcare provider! They worked with me on very short notice. And took me through every step of everything I had done. I love when a health provider can educate you on being healthier, but not in a condescending way at all!! I look forward to working with them again very soon!! <3 and the guest wifi is really nice!! more
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Going Downhill - No longer Best Health Care 12/16/2011

My wife has been a patient here for about 2 years and I've been a patient for about a year. I've noticed a decline in care to the point where my wife and I are going to find another health care facility. In a string of downhill events that's happened to us, the latest involves my wife. Her Dr put her on new blood pressure medicine and she had an adverse reaction to it. Severe dizzy spells. She quit taking the medicine, started taking her old medicine that she had, and called the Dr.'s office. Of course you can never speak with anyone. You have to leave a message. She has left two message over the past several days and no one has called her back. more
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Best Healthcare Ever!! 10/10/2011

I have been a patient of TienaHealth for nearly 2 years. My entire family of 7 loves their providers and their staff. Friendly, fun and pays special attention to our every need. We have been so impressed with their services that I got my Mother, Father, sister and her family to become patients as well. If you are looking for a one-stop-shop from family care to specialists to an onsite chiropractor to pharmacy convenience...TienaHealth has it all!! I highly recommend, Mark more
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Beware of this place! 9/21/2011

The hours here are great, but the place is impersonal and the doctor I met was arrogant and uncaring. He sent me for an on-site high-tech eye exam for no apparent reason, for which I'm sure they charged plenty, but never gave me any results from it. His so-called nurse cleaned my ears by blasting my ears with a high-pressure cold water hose, which gave me a painful headache for a week and accomplished nothing. Third (and last) time I went, after a cursory exam for a very painful earache, I was sent out to the ""referral"" office which was closed for lunch, and the doctor never even told me what was the diagnosis, what drug I would be taking, or which doctor he was referring me to. High-tech but very cold and uncaring place. Both the doctor and the nurse were rude and unprofessional. more
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Worst Care Ever! 5/26/2011

I am new to the area and was looking for a new Doctor. I went to Tienna Health because of their hours. When I saw the physician she was extremely rude. I then had an MRI and she never called me with the results. It has now been a month and a half and still nothing. I have called regarding my MRI and no one returned my phone call. I also called and left a message for the office manager and she never returned my phone call. The had to contact the imaging center directly to get my MRI results. I will never go back to this facility. They are horrible! more
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Looking for a doctor close to work - lunch break 4/23/2011

Came across this website by accident. Looking for a doctor close to work. I was in and out quickly. Great alternative to a minute clinic. Care was great. more
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WORST WORST WORST 11/17/2010

Last year I went to see another doctor in Tiena Healthcare due to an accident. They charged me approximately $3,500 on my Visa and said this is it. You paid in full and do not have any remaining balance. After a month, they charged $3,500 to my Cigna Insurance and told Cigna the Patient has not paid anything for the service. WHAT?!?! ARE YOU SERIOUS? Cigna comes back and asks me to pay for the bill and I tell them I already have! Basically they charged me twice for 1 service. It took me 6 months to resolve this problem. PHATHETIC! Who has time like this to fix other people?s mistake? IT IS RIDICILIOUS TO SEE THESE BIG HOSPITAL/CLINICS DO THIS KIND OF THINGS FOR MONEY!!!! more
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Good place to get care. 1/23/2010

Was greeted by nice people when I arrived and got in to see the doctor in 20 minutes or so. I like the fact that my Doctor, (I saw Dr. Ward) was kind and helpful and actually listened to me when I talked instead of staring at a computer screen. more
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No Problems 1/19/2010

No problems here. In and out if you ask for it. Lots of doctors to choose from. They have a lot of services at the clinic so you don't have to go other places. Get to know the staff and the doctors and you'll have a lot better experience. more
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My doctor at Tiena Health, and his nurse are wonderful!!! 2/24/2009

I have to correct the previous emailer. Tiena Health does have an onsite lab, and they are open from 7 a.m. till 6 p.m. I have found this extremely helpful on days I have to fast prior to testing. I have been going to Tiena Health since it was first opened by Dr. Scott Conard. I love the online support I get, including my lab reports accessible online. I have never had a problem when I needed to be seen at the last moment. I would recommend this facility to anyone. I have a daughter that goes there as well and just loves her Doctor and nurse very much. Pros: Great hours, great response from nurses and physicians, love the online site. more
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Go Somewhere Else if You Care About Your Health!! 2/7/2009

I was attracted to the ""philosophy"" Tiena presents on its web site, but its practice could not be further from what it promises! An unenthusiastic staff is barely the tip of a rather large iceberg; my doctor did not listen to my concerns, nor did she ask some very basic questions. Most of all, I did not see any evidence of the ""exceptional"" care touted online. It was honestly the worst, most inept medical exam I have ever received. Fortunately, another doctor was quickly able to diagnose/resolve what Tiena did not - but someone with a more serious condition might not be as fortunate. more
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Tiena's Ok - Just Dont Expect To Feel Special. 12/9/2008

Tiena Health is like the Taco Bell of Healthcare... more
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never had a problem 5/7/2008

I was referred here when I was still sick after weeks and antibiotics from 1st doctor in another practice were not working. I got in quickly and doctor was attentive and I got better in only days. Lots of doctors to choose from and office is very clean and hi-tech. Sometimes a wait for my doctor, but overall i would say it is a good office. Pharmacy downstairs is also very handy. more
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Go somewhere else. 3/4/2008

Wait times are very long. And the company is so bad even a doctor over there is planning to see patients outside of the office. Plus, their billing dept is the worst. That's probably why they've decided to go someplace else to do their billing. I kept getting told that I would receive my overpayment in 2 weeks. they kept saying 2 weeks, well it's been 3 months now and I haven't received it. 2 weeks before I did this review, I left a voice mail and never got a call back. I sent emails, no response. I tried leaving another message and the voice mail was full. I tried calling the Dir of Operations, the phone just kept ringing. So, go somewhere else! more
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