Terminix

I've had numerous excellent experiences with Terminix Associates. They go beyond my expectations on a regular basis. I have Termite service with them for 10 years. I had a termite reinfestation in my master bath, they came out the same day I called and inspected the entire home and found out I had another area as well as bathroom. They also alerted me that I had my heat ducts in crawl space where disconnected and they got duct tape and reconnected them for me. They called office and had sch a termite tech to come the next day on a Saturday to retreat infestation. They also informed me about a new service they offer that could save me money on engergy lost, with their Attic Insulation treated with borate against Pest all natural green product. I purchased and am saving $ 100 per month on heating and air conditioning cost per month, just as sales rep promised. Their inspectors are backed by a great Manager staff, better than they has 7 years ago these guys are truly engaged with the cust more

The service was horrible. They do not show up on their appointment date or time, and they do not call. I had to call to check to see if anyone was still coming to my home. I have been back and fourth on the phone with them for days, and the situation is still not handled. The exterminators do not show up until late and they are not professional. The job is rushed. They are more concern about what you have in your home. My window was let up and left that way, without my knowledge, after one exterminator questioned me about the size of my TV. I was offered other services such as roofing on my home and referred to the termite man's friend to come out and take a look at my roof. He rushed through checking for termites, I am not even sure he fully checked. I was told by one exterminator that the reason he was 4 hours late, he had to get another drug screening because something happen at another client's house. He did not want to go downstairs in my basement to check for spiders until my hus more

I signed up with Terminex in 2005 after termites destroyed a section of my exterior. The sales push was hard and unnecessary. The initial bait instillation was $1,530.00, with a $400 annual renewal. Like some other reviewers, I thought this was high, but assumed going with a large company was better. Quarterly pest control was $320 a year, which is reasonable. The bait system and pest control were satisfactory, but when I found mice in my kitchen, my technician told me, ?We don?t set traps or remove them afterwards.? The contract lists rodents under ?Outside Coverage,? so I didn?t question this further. I bought traps and poison and handled the situation myself. This Spring I got an infestation of fleas, even though I don?t have pets. Fleas were in my yard, garage, car, home, and BED. My technician told me, ?We don?t spray yards, and we don?t spray or dust hardwood floors because fleas only live in carpets and rugs.? He sprayed the upstairs carpet, and more