e bought our oven through Tee Vax, and have had nothing but problems since. It constantly smells of gas, undercooks food and won't light. We called for a repair because the oven wouldn't get up to temperature and the stove top wouldn't light, again. When the repair man came he told us that the burners lit for him and didn't investigate the issue any further(despite the alarming odor of gas) and informed us that our oven required two burners that the company did not have in stock and would not be able to fix them until the following week. He charged us $68 for the consultation, which took 15 minutes, and he discovered nothing more than what we had already informed the company when we first called. What I find especially frustrating is that Tee Vax has all our information on hand as they sold us the oven, but the repair man said that our oven required two ignitors and there was no way of knowing this.
Pros: show up on scheduled day
Cons: customer service, unprepared, poor quality
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