Technaglass Inc

I went to Techna Glass for a windshield replacement and found their new place in Draper to be very professional and very fast. I watched the guy put in my windshield and it was like watching a doctor operate. He used this glass lifting device to lift up the windshield to install it. He wore gloves and goggles and looked like a real professional as he worked. I asked the guy how long he had been installing windshields in cars and he said about 12 years. I said you look like you know what your doing. He thank me for the compliment and added that Techna Glass sends all of their people through pretty extensive schooling before they hit the floor installing. I was impressed with the job and the price being so good. It was a nice experience and I would recommend Techna Glass to anyone needing auto glass. more

I thought they were very friendly and helpful. They did what they said they would and it cost what they estimated. I was very happy with them. more

I needed a new windshield for my Toyota, read a review recommending Technaglass and called them. They seemed helpful and quoted me an installed price of $155 plus tax. I scheduled and appointment for later in the day and arrived on time. (9 hours later) They welcomed me cordially, but within moments the situation deteriorated. The technicians discovered that they needed an additional molding to install the windshield and that nobody had noticed the problem nor ordered one. I was disappointed, but understanding that these things happen, focused on when we could get the molding and finish the install. They replied, ""tomorrow"" BUT added that I would have to pay extra for the molding. I was astounded since they had already screwed up by not being ready to do their job. Now they wanted to add $22 plus tax. They asserted that this was their cost and that they couldn't be held responsible for their representative mis-quoting the installed price. I suggested that good businesses stand by their commitments and they replied they would do whatever it took to make me happy except stand by their word. I quietly exited the building as they verbally assaultedt me from behind the desk. I promptly went to another vendor who quoted me a competitive price and then said, ""oh wait, there is a special molding for that. It will be extra."" How much extra I inquired. $10! This was quite a bit lower than the Technaglass mans no mark-up price. From this I conclude that either Techna Glass is paying way more than they should for parts or the store manager was lying. Given his attitude that treated more like a competitor than a customer, option 2 seems more reasonable. Bottom line, I'm getting my windshield done elsewhere for far less than Technaglass' ""We aren't making any profit on this one's"" price. I would recommend avoiding this business. When you give your business to dishonest people you may or may not be taken advantage of, but you are helping support a business that will surely mistreat someone. Better to boycott the business and let it die, than set up the uninformed for a nasty game of consumer Russian Roulette. more