I have used them many times before and been somewhat satisfied. In the past I have dealt with drivers with their kids riding up front, drivers carrying a huge pile of tires in the trunk and a car which was completely missing the side panel of the back right door. Without question, the most disgusting cars I have ever seen in a taxi fleet. But what took the cake for me was when I called recently when it was 92 degrees outside and asked for a taxi, which I was assured would show up in 15 minutes. After sitting out in the burning hot sun for 45 minutes I was fed up. I had called repeatedly and the dispatcher never picked. I ended up then having to go on a 45 minute walk to where I was going. Thanks a lot Tar Heel Taxi, I'll be sure to never use you again and tell anyone who asks how poorly managed of a company you are.
Pros: Their cars have 4 wheels
Cons: Inattentive drivers, lack of service, disgusting cars
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