First time visitors to Tad's, we were hoping for a relaxing evening and a couple of drinks and appetizers. The service was poor, due to lack of table service, the view was gorgeous, and the drinks were good, and the bartender was friendly. We spent a couple of hours at Tad's, there were three adults in our party, we had a two-way split tab. My husband went to pay and thought the total was excessive, but thought that possibly part of the other party's tab was put onto ours. We walked away with a credit card slip, but no itemized receipt (our own fault, we should have asked for one). When the other party went to pay, her tab also seemed excessive, but she said not to worry. We left Tad's definitely feeling that something was not right with the tab, but did not truly review the total and the variance of $32 until we added everything up this morning. We called Tad's and spoke with an apparent manager. This individual proceeded to say that our story was changing, that their records showed something different, and he refused to make this right. He told us his hands were tied, He in so many words told us that we were too drunk to remember, and that we were not being honest about the appetizers and drinks we were served. This is not good customer service and I take real offense to this. I advised him that I would write a negative review, which I have never in my life done before. I called hiim back to let him know the harm that negative word of mouth can do to a business, and he proceeded to tell me that they have been around for 60 years, and threatened to call the police if I called back. It is in my opinion, that we were ""ripped off"", for lack of a better term, and we will never return to Tad's to be mistreated like this again. Sad to say, because otherwise we had a pleasant time. I am truly surprised that a business manager would not even attempt to make this right.
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