Superior Rental

Although I like to support local businesses rather than large corporations, next time I will rent from Home Depot, because at Home Depot the customer is always right, especially when the customer is actually right... I rented a towable auger this past Saturday at 2:30 p.m. to keep through Monday 7:30 a.m. I had four holes to dig, 44" - 48" each. The area was a bit rocky, but no large rocks, just three to five-inch wide, flat rocks at the largest. When I dropped off the machine, I told the guys in the back that it didn't work for me. Someone pointed out that it was missing a blade at the bottom of the auger, and he pointed to another one to show me where it should be. That one was missing a blade too. In the end, I got one hole dug complete (80% with a pole and hand post-hole digger, 20% with the auger). I got one hole dug 3/4 of the way (10% with the auger and the rest by hand). I got the other two holes dug 2-3 inches with the auger and determined it would be easier to dig by hand. I used the auger cummulatively 30 or so minutes. When I refilled the gas it took less than a half gallon. I also took an extension, which never came out of my truck. Why would I have needed an extension if the auger couldn't get more than 24 inches deep? When I brought my paperwork inside I asked if there was anything that could be done, that I wasn't looking for a full refund, but just a break since the machine was useless to me, and also since it was rented out missing a blade on the auger. The answer was, "no." more

after a rain and wind storm i rented a chainsaw and chipper from superior to take care of a fallen tree and many limbs. the staff was helpful and they had everything i needed ready to go. i had my yard cleaned up in no time more

Over the years we have worked on miscellaneous projects and have always gone to superior rentals to get the machines we need. The bobcat is a really good deal. They have almost any machine and tool that one would need to relandscape their yard. Superior's rentals are inexpensive and easy to use. I would highly recommend going to superior rental for your needs. more

I have only rented equipement (which was in decent shape and had decent rental fees) - but I almost hate to go back because the staff have such an attitude. They really take the "superior" name to heart!!! I would rather spend my money at a business where the staff are attentive to the customers and aren't so focused on how great they are. Unfortunately, Superior is buying out many local businesses and growing - but I just hope that they can lose the attitude! more