Took dog there for seemingly sore neck. On going problem. Staff REALLY nice and involved. Sent home with two RX's. One was for Rimadyl (pain med). They prescribed, on the bottle, 4 tabs twice per day. Didn't seem right. Called, advised SHOULD HAVE BEEN ONE tab TWICE per day. Oh, by the way, why don't you bring him back in and we can do a liver test so make sure his liver is still functioning and there was no damage..... at your cost, BUT, we will give you the amount of pills he od'd on at our cost!!!!! Rimadyl is extremely harsh on liver and organs. The ONLY reason I went there was because my vet was out of town. Never again. PLUS: I told them going in that I had a $200. limit, I was borrowing money to be there, do not exceed. ""I'll write that right on your chart so they can't miss it"". Checking out: ""It's $250.00, ooops, they exceeded the amount, what do you want to do""? NEVER AGAIN!!!! Nice people, but incompetent, almost KILLED MY DOG!! Would you trust them again?
Pros: Kind to customer and animal
Cons: Incompetence
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