Sullivans Furniture

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1860 28th St SE
Grand Rapids, MI 49508

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(616) 243-8066
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Had carpet put in my bathroom. They showed up 7 hours late. After finishing the job they lied about putting carpet under the transitional piece, took for ever to get them back ou...

Editorial review from Citysearch 7/25/2013

Terrible customer service!! After standing there for 15 minutes, I had 2 sales associates look me in my eyes, walk right past me, and not even acknowledge that I was there. I would be absolutely fine had someone said ""I'm with another customer, but I'll be with you as soon as possible."" I wasn't in a hurry, I would've waited just for that small courtesy. I walked out. It's their loss, I need carpet for a 1920 sq ft home. I'd rather pay more money to someone who knows how to treat customers. Perhaps they didn't want my business in the first place. more
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Additional information
  • Hours: Mon-Fri 9am-9pm, Sat 9am-7pm
  • Payments: Visa, Master Card, American Express, Discover
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