I have been seeing this office since 2009 I believe at first it was ok, but things went down hill fast! in 2010 they refused to see my because I had recieved dshs as a secondary insurance while I was pregnant with my daughter instead of beig polite and explanining why they would not see me, they just treated me like I was scum on the earth, so I found another Dr, that took both insurance's I was not going to go back to Dr. Romanicks because they were so rude. but I decided to do so. in Jan.2012, I finally got around to calling to schedule a appointment because I really felt i needed some answers. I tried asking over the phone how much of my medication I should be taking since my last flare caused a increased dose.. they would not tell me over the phone instead said I HAD to be seen which was understandable so I scheduled a appt the soonest I could get in was end of March. and that was with me being open everyday anytime. The day finally came around, and I was anxious to get seen. I arrived to the office a few minutes early at 3:00 my appt was at 3:15, the girl up front were friendly a little unprofessional though but they were young overall they were fine. I left my phone in the car to be polite. I was waiting in the waiting room for quite a while I was not sure how long exactly but then the receptionist said they were almost ready to room me and then a few minutes later she took me back and said they would be right in so I was sitting and wondering when are they coming, I needed to pick up my daughters at daycare a hour away at 5pm. I fell asleep in the room waiting soooo long finally I opened the door and asked how much long, having no clue how long I was really waiting they said she is still with her last patient.. uhh ok, then I asked what time it was and they said4:30!!!! I was in complete SHOCK!!!! I work in the medical field and understand things can get backed up but I would never leave a patient sitting that long, so I said I have to go this is ridiculous, the girls upfront were calm and acted like no big deal. as I am walking out they say you can call to reschedule!! NO WAY!! I would rather not take my meds then see this horrible, unorganized office ever again!!! after I left I began bawling while I was driving. I decided to call there office to speak with the dr, btw I have never met!! the receptionist said she is with a patient I can relay the msg, So I went off saying how I made it 2 months ago and arranged daycare so I could make it, and clearly I needed answers as my symtpoms has increased extremly. I said I want her to call me back, and she said I can guarante she wont we close in 5 mins!!! UMMM EXCUSE me!!! I just sat in your office for a hour and half and she cant call me back at least. non the less I never recieved a call back! and am trying to find a new dr that actually cares about other peoples lives not just making bank money. DR. ROMANICK has the most UNORGANIZED, UNPROFESSIONAL, UNPLEASANT office I have ever been to. I hope she reads this and all of the other horrible reviews on here and feels like crap. you should not even be a dr.
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