One of the worst customer service experiences of my life! Save yourself the trouble and go somewhere else. My husband and I recently moved to San Diego and had to store most of our belongings in the storage unit here. They had a TERRIBLE rodent issue! We had mice tear up our mattress, rugs, clothes, shoes, and personal belongings. When we moved out, three mice ran out of our storage unit. In an effort to keep some of our sentimental belongings, we kept a few boxes with us when we moved to San Diego. When we started to unpack, we found AN ENTIRE NEST OF LIVE BABY MICE in a box!!! To top it off, the owner would not work with us whatsoever. He made us clean the mice poop out of the storage unit AND charged us an additional half month's rent because he claimed he didn't know we were moving out (even though we clearly verbally communicated it to him). We lost over $1,000 worth of items due to their rodent infestation. I would STRONGLY recommend looking elsewhere for your storage needs. At the very least, get some type of proof from them that they have taken care of their rodent problem.
more